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TP · 17 hours ago

Senior Vice President, Practice Leader, Trust & Safety

United States

Full-time

Remote

Director/Executive

8+ years exp

TP is a global hub of innovation and empowerment, leading in intelligent, digital-first solutions. The Senior Vice President, Practice Leader for Trust & Safety will drive the organization's long-term strategy, identify growth opportunities, and ensure operational goals are met in the Trust and Safety arena.

CRMCustomer ServiceOutsourcingTechnical Support

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead the creation and execution of business development strategies focused on the intersection of new technologies like generative AI and new industries

Identify emerging opportunities in industries reliant on large-scale data for training machine learning models such as marketplaces, social media, autonomous vehicles, healthcare, finance etc

Spearhead the development and launch of new service lines that is scalable, cost-effective, and delivers high-quality outcomes across multiple industries

Work cross-functionally with product, AI development, and operations teams to design and implement seamless workflows that combine human expertise with AI-powered tools for optimal T&S processes

Identify, evaluate, and lead the strategic partnerships with platforms specializing in T&S services

Negotiate contracts, manage integrations, and drive alignment with internal teams to ensure seamless collaboration with these platforms, leveraging their capabilities to enhance the company's services offering

Drive client acquisition efforts by promoting the new service line to industries in need of T&S services

Build and maintain strong relationships with prospective clients, ensuring a deep understanding of their T&S needs and providing tailored, high-impact solutions

Develop a detailed revenue model for the new service line, focusing on achieving revenue targets through the commercialization of different solutions

Monitor and report on performance metrics, adjusting strategies to ensure growth of the service line and the overall business

Represent TP at industry events, panels, and forums to position it as a leader in Trust & Safety

Advocate for ethical and responsible AI practices, regulatory alignment, and innovation in digital safety

Contribute to white papers, standards development, or public-private initiatives shaping the future of T&S

Continuously monitor market trends, regulatory developments, and competitive offerings to inform strategy and innovation in T&S services

Identify whitespace opportunities and adjust service positioning to maintain competitive advantage

Develop market insights reports and present findings to executive leadership for strategic planning

Qualification

Trust & Safety expertiseLeadership experienceNegotiation skillsAnalytical thinkingBusiness managementCommunicationTeam playerPresentation skills

Required

Deep Domain Experience on Trust & Safety across multiple industry verticals like Social Media, Ecommerce, Dating, Gaming etc. to find new opportunities for growth

Analytical thinking, proactive attitude, strong written and oral communication skills

8+ years of proven success in leadership in the T&S industry

5+ years of leadership experience managing staff

Proven positive leadership skills

Successful track record of positively influencing and working effectively with all levels

10+ years of previous product / platform experience required

Ability to persuade and influence others with proven negotiation and sales skills and the ability to work at a senior level

Outstanding communication skills with leadership and executive-level partners – written and verbal

Being comfortable presenting in a group setting

Strong negotiation and business management skills

Must be highly detailed oriented with the ability to be productive, accountable, and manage to work under tight deadlines when needed

Great Team player and passionate about selling

Company

TP

Glassdoor4.2

TP is a global digital business services company.

Founded in 2018

Sheridan, Wyoming, USA

10001+ employees

https://www.tp.com/en-us/

H1B Sponsorship

TP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (1)