Call Center - Customer Service Agent (On-Site) - Full Time jobs in United States
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Renuity ยท 2 days ago

Call Center - Customer Service Agent (On-Site) - Full Time

Renuity is a company that focuses on transforming the home improvement industry. They are looking for motivated individuals to join their Call Center Customer Service team, where the primary responsibility is to support lead generation and assist customers in starting their home improvement process.

ConsumerResidentialService Industry

Responsibilities

Manage all appointments generated through face-to-face sources and enter them into the CRM
Accurately document all call attempts, applying appropriate dispositions and detailed notes for each interaction
Handle inbound calls from promoters and place outbound calls to reach unverified leads
Participate in regular department contests and achieve both personal and team goals

Qualification

Communication skillsMotivatedMultitaskingTechnology navigationGoal-drivenTeam-first mindsetReliabilityOrganizational skills

Required

Strong communication skills and an outgoing personality
Motivated, competitive, goal-driven energy
Professional presence and a team-first mindset
Reliability and consistency in attendance and performance
Ability to multitask, prioritize, and stay organized
Comfort navigating technology and computer applications

Preferred

Saturday & Sunday availability preferred

Benefits

Medical, dental, vision, life, and disability insurance
Paid parental leave
401(k) retirement savings program
Generous PTO + paid holidays
Continuous team events, incentives, and company celebrations

Company

Renuity

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Renuity is a certified local home improvement providers throughout the U.S. It is a sub-organization of Titan Holdings.

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-06-03Acquired

Leadership Team

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Daniel Gluck
Chief Executive Officer
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Artemio Garza
Chief Growth Officer
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Company data provided by crunchbase