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PestCo · 15 hours ago

Customer Service Coordinator

Vancouver, WA

Full-time

Onsite

New Grad, Entry Level

PestCo is one of the fastest growing Pest Control companies in the US, offering services across key markets. The Customer Service Coordinator will manage customer inquiries, maintain a sales lead database, and ensure customer satisfaction while developing knowledge of the company's products and services.

Professional ServicesService Industry

Responsibilities

Manage incoming calls and customer inquiries

Manage and maintain a customer “Sales lead” database

Respond to routine customer questions and concerns promptly as needed

Identify and assess customer inquiries to achieve customer satisfaction

Education and Training provided on-the-job

Maintain an efficient calendar of day-to-day activities

Develop a strong knowledge of the company’s products, processes, and services

All duties for Customer Service Representative assigned by management

Qualification

Customer serviceCommunication skillsMicrosoft WordMicrosoft ExcelAttention to detailPest Control experienceRecord keepingSelf-motivatedPresentation skills

Required

High school diploma or equivalent

Strong Communication skills effectively through verbal, written and in person

Strong customer service and in-person presentation skills

Strong attention to detail and accurate record keeping

Self-motivated and results driven

Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac

Pass a background check

Preferred

Pest Control experience preferred but not required

Benefits

Overtime, Commissions, and Bonuses (for applicable roles)

Paid Time Off, Paid Sick Time, & Paid Holidays

Medical, Dental, and Vision Insurance

Company Provided Life Insurance

401K – Employer Match

Health Savings Account (HSA) - Automatic Employer Contribution

Flexible Spending Account (FSA), Dependent Care FSA

Voluntary Life Insurance (Employee, Spouse & Child)

Voluntary Short-Term and Long-Term Disability

Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)

Employee Assistance Program

PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)

SmartDollar Financial Wellness Program

Educational Resources and Training provided on-the-job.

Company

PestCo

At PestCo, we are dedicated to earning the loyalty of every customer we have the privilege to serve so that we can create real opportunities for our team members.

Founded in 2021