Ovation Law Firm · 2 weeks ago
Legal Assistant
United States
Full-time
Remote
Entry Level
$4/hr - $5/hr
2+ years expOvation Law Firm is a fast-growing law firm dedicated to delivering outstanding legal services while fostering a supportive and innovative workplace. They are seeking a motivated and resourceful Legal Assistant to support Case Managers and ensure a smooth client experience throughout the legal process.
Law Practice
No H1B
Responsibilities
Act as a key point of contact for clients, providing professional, timely, and empathetic updates via phone and email
Guide clients through each stage of their case, clearly explaining processes and documentation requirements
Contact clients to obtain required documentation, factual details, and information necessary to establish case eligibility and support the Case Manager's strategy
Organize, review, and maintain comprehensive case files, ensuring all client information and supporting legal documents are accurate, complete, and readily accessible for the team
Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently
Draft, prepare, and assist in filing legal documents and correspondence as directed by the Case Manager to streamline case handling
Deliver exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process
Qualification
Required
Strong English communication skills (C1 level), both verbal and written
Two years of professional customer service, administrative support, or legal support experience, demonstrating excellent listening, empathy, and problem-solving abilities
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Excellent attention to detail and ability to handle multiple priorities simultaneously
Ability to work independently from a home office, with a stable and fast internet connection and a quiet, professional environment
Must have a laptop or desktop computer with the following minimum specifications: 8GB RAM, Core i5 processor or higher. Additionally, an internet speed of at least 10 Mbps is required
Amenable to work during U.S. business hours (PST)
Willingness to use a time-tracking tool
This position is only open to candidates in the Philippines. Applications from candidates outside of the Philippines will not be considered
Resumes must be submitted in English
Applications that do not meet these criteria will be automatically rejected
Preferred
Previous experience specifically in Lemon Law or related legal case management is a huge plus
Experience with Filevine
Benefits
6 PTO days per year
Company
Ovation Law Firm
Ovation Law Firm is a consumer-focused law firm dedicated to helping people take on powerful companies and win.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase