TEC Group, Inc. ยท 1 month ago
Senior Field Service Representative
TEC Group, Inc. is seeking a Senior Field Service Representative to support customers across the power system lifecycle. The role involves managing projects, generating service reports, and mentoring technicians while cultivating strong customer relationships.
Staffing & Recruiting
Responsibilities
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Provide recommendations for improved electrical systems
Cultivate strong relationships with customers, team members, and partners
Mentor less experienced technicians
Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Qualification
Required
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Must be able to work in the US without corporate sponsorship now or in the future
No relocation offered, candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must have a valid driver's license
Preferred
Associate degree or higher from an accredited institution or Bachelor's degree in Engineering from an accredited institution
Electrical or General Contractor's License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification