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Todd Snyder · 1 day ago

Todd Snyder - Sales Leader

Los Angeles, CA

Full-time

Onsite

Entry Level

1+ years exp

Todd Snyder is an American menswear brand based in New York City. The Sales Leader supports the store management team in creating a selling culture, enhancing customer experience, and achieving store sales goals while overseeing daily operations in the absence of management.

FashionFood and BeverageLifestyleMarketingRetail

Responsibilities

Perform the responsibilities of the Leader on Duty (LOD), as outlined in the AE LOD Program, to lead a Customer First culture

Communicate clear expectations and hold the store associates and themselves accountable to achieving all brand, performance and behavior standards

Proactively seek personal learning and development opportunities to elevate leadership skillset and individual performance

Partner with the Store Management team in the execution of the store business plan to drive KPI results and maximizes business opportunities

Establish and assign individual goals to sales and stock associates; monitor performance and provide real-time coaching to support them in achieving the assigned goals

Drive AE brand loyalty by ensuring associates are knowledgeable of all AEO loyalty programs and holding them accountable for consistently informing customers of each program

Lead role in training, developing and coaching the associate team to create a Customer First culture

Motivate associates by providing feedback and recognition for behaviors that drive positive results

Recognize and communicate associate performance issues to store management in a timely manner to develop plans for resolution

Maintain company brand standards per the 5 S’s (In Size, Styled, Stocked, Standard, Signed)

Execute strategic, brand appropriate merchandising product moves to maximize presentation and drive sales

Ensure consistent and effective shipment processing and flow to the floor are executed while maintaining stockroom SOP

Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards

Understand and adhere to all company policies and procedures

In the absence of a member of management is authorized to:

Open store Monday through Friday only; close store Sunday through Wednesday if necessary

Complete cash refunds for returned merchandise

Complete employee purchase transactions

Complete cash pay-outs for store purchases and services

Receive merchandise shipment; complete markdowns on sale and damaged goods

Complete morning bank deposits

Qualification

Retail experienceTeam leadershipBusiness acumenProficient use of technologyEffective communicationMulti-taskingFeedback receptivenessCollaboration skills