Convergenz · 13 hours ago
Exchange Engineer
United States
Full-time
Remote
Mid Level
$110K/yr - $140K/yr
3+ years expConvergenz is seeking a Microsoft Exchange and Tenant Administrator to support their M365 environment. The role involves maintaining and configuring Microsoft Exchange components, providing customer support, and managing system changes and security vulnerabilities.
Human ResourcesStaffing Agency
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Track and report mailbox usage data on a regular basis using PowerShell scripting
Develop and update technical documentation including operations and maintenance procedures, standard operating procedures, design and configuration documentation
Provide daily ticket support for customers on incidents and troubleshooting providing screen share support and detailed ticket journaling
Provide daily ticket support for customer requests such as managing retention policies, SMTP relay requests, Mailbox restores, PST file imports, etc
Review and resolve security vulnerabilities as reported by the ISSO
Submit change requests for system changes and attend the Change Control Board meetings as needed
Review and analyze Microsoft Exchange enhancements and make recommendations on the impact
Review application logs weekly to check for system anomalies and report them to management
Provide subject matter expertise and integration support for system owners to connect applications to the mail system
Provide afterhours on-call rotation support to monitor system logs and address any issues that may arise
Manage SLA for system configuration changes, breaches, patch management, and critical security patches
Qualification
Required
Bachelor's degree in Computer Science (or equivalent years experience, BS degree is equivalent to 5 years)
Exchange administrator with 3-5 years experience in maintaining, configuring, patching and upgrading on premise exchange components such as ESXi hosts and load balancers (Netscalers) and virtual windows servers running Exchange 2019, Web Application Proxy, Active Directory Federated Servers, Azure AD Connect, EMC SourceOne, and SQL
Track and report mailbox usage data on a regular basis using PowerShell scripting
Develop and update technical documentation including operations and maintenance procedures, standard operating procedures, design and configuration documentation
Provide daily ticket support for customers on incidents and troubleshooting providing screen share support and detailed ticket journaling
Provide daily ticket support for customer requests such as managing retention policies, SMTP relay requests, Mailbox restores, PST file imports, etc
Review and resolve security vulnerabilities as reported by the ISSO
Submit change requests for system changes and attend the Change Control Board meetings as needed
Review and analyze Microsoft Exchange enhancements and make recommendations on the impact
Review application logs weekly to check for system anomalies and report them to management
Provide subject matter expertise and integration support for system owners to connect applications to the mail system
Provide afterhours on-call rotation support to monitor system logs and address any issues that may arise
Manage SLA for system configuration changes, breaches, patch management, and critical security patches
Must be able to obtain Public Trust clearance
Preferred
Hybrid environment experience
MS220 – Troubleshooting Microsoft Exchange Online Certification -
Bachelor's degree in Computer Science or equivalent
Company
Convergenz
Convergenz is a staffing and recruiting company providing contract, contract-to-hire, and permanent placement services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Greg McGuire
Co-Founder and Managing Partner
William Hsiung
Chief Financial Officer
Recent News
2022-05-28
2022-05-16
2022-04-29
Company data provided by crunchbase