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Northwell Health · 5 days ago

Enterprise Communications Assistant

Manhasset, NY

Full-time

Onsite

New Grad, Entry Level

$30/hr - $33/hr

0+ years exp

Northwell Health is seeking an Enterprise Communications Assistant to perform communication-related activities and various routine clerical duties. The role involves operating a telephone console, answering calls, and assisting in implementing communication projects and strategies.

ConsultingHealth CareHealth DiagnosticsMedicalPublishing

H1B Sponsor Likely

Responsibilities

Operates telephone console

Answers incoming calls on the main number and calls for the Operator and extends the call to the appropriate extension number

Places various outside calls for authorized Personnel according to policy

Performs various communications and/or emergency activities

Pages authorized personnel overhead, announces close of visiting hours, and other notifications, as required

Answers general caller-questions, according to policy

Calls the floors to exchange information regarding patient room changes, etc

Answers the TTY (phone for the deaf) in a prompt manner

Logs difficult/questionable calls and alerts appropriate management

Maintaining various records, files, and cards for adjustments to charges, admissions and other information

Calls appropriate office when one of the alarms in the office sounds

Disseminates patient contact information

Gives out telephone numbers and room numbers, as required

Expedites calls

Uses MED-HELP to access patients

Makes routine decisions regarding assigned task within defined parameters, often limited and confined to ongoing matters

Assists in implementing communications projects and strategies. Performs related duties as required

Qualification

English communicationClerical dutiesMED-HELP usageTelephone console operationEmergency communication

Required

High School Diploma or equivalent, required

0-1 Years Of Relevant Experience, Required

Ability to communicate in English, learn the console and related duties

Company

Northwell Health

Glassdoor3.9

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

Founded in 1997

Manhasset, New York, USA

10001+ employees

https://feinstein.northwell.edu/

H1B Sponsorship

Northwell Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2021 (18)

2020 (13)