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Duke Energy Corporation · 1 day ago

Service Technician I - Charlotte, NC

Charlotte, NC

Full-time

Onsite

New Grad, Entry Level

Duke Energy Corporation is a leading energy company that focuses on making a difference in people's lives. They are seeking a Service Technician I responsible for the safe and efficient installation and maintenance of natural gas facilities, while also completing skills development to advance to Service Technician II.

Clean EnergyEnergyHardwareHydroelectricOil and GasService Industry

No H1B

Responsibilities

Perform work assignments on customer’s premises; Interact with customers in a professional, respectful and courteous manner to promote good customer relations; answer customer-related inquiries regarding established Company policies and procedures and provide explanation of work performed

Utilize and become proficient in technology devices such as computer, smart phone, etc. for work assignments and to accurately record required information

Utilize tools such as maps and GPS to locate work assignments; Drive a company vehicle; Fleet assignments vary by location and generally include requirement to obtain a Commercial Driver’s License (CDL) medical card within 6 months of entering the position. Maintain the CDL medical card on a consistent basis thereafter

Identify, obtain and deliver materials needed for work assignments

Inspect and protect (paint) above ground appurtenances for atmospheric corrosion

Read meters

Install and program encoder receiver transmitters (ERTs)

Hang door tags

Work tenant changes, including soft close

Turn off and/or remove meter due to non-payment from customer (DNP)

Identify unauthorized use of gas and remove meter as required

Install residential and small commercial meters (up to Group III)

Complete turn on of customer meter, including dial test, lighting pilots and testing appliances/ equipment including but not limited to appliances in crawl spaces and attics

Act as a first responder on emergency orders

Repair cut service lines consisting of 3/4” and 5/8” plastic pipe

Complete 3rd party damage investigations to include proper documentation

Investigation of carbon monoxide, gas leak complaints; grade leaks

Check for odorant using sniff test

Investigate high bill complaints

Provide and perform non-jurisdictional services

Perform disconnect and reconnects of appliances

Install, troubleshoot and repair appliances and piping

Perform Home Warranty repairs

Perform and complete estimates

Other duties as assigned

Qualification

CDL medical cardMechanical aptitudeGas appliances knowledgeTroubleshooting skillsConstruction toolsWindows PC proficiencyNatural gas experienceCustomer orientationEffective communication

Required

High School diploma or GED

Experience using construction tools

Experience applying basic mechanical concepts and mechanical aptitude

Experience utilizing personal computers (PCs) in a Windows environment

Must possess and maintain a valid driver's license and, per local Fleet availability, have ability to obtain CDL medical card within 6 months of entering the position