Department Assistant jobs in United States
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CenClear ยท 1 day ago

Department Assistant

CenClear is a provider of high-quality early childhood and behavioral health services in Pennsylvania, committed to fostering growth and wellbeing in communities. They are seeking a dedicated Department Assistant to provide exceptional customer service and administrative support, acting as the first point of contact for clients in a behavioral health environment.

Individual & Family Services

Responsibilities

Create a welcoming environment for clients and visitors
Answer and direct phone calls
Check clients in and out for appointments
Schedule appointments and manage calendars
Process payments for services rendered
Perform data entry and maintain client records
Maintain confidentiality and adhere to HIPAA guidelines
Track and record training certificates, hours and evaluations for the Mental Health and Drug and Alcohol Division
Enter and maintain online training management for the Mental Health and Drug and Alcohol Division
Must be able to communicate effectively; this will be key to following up with staff to make sure they have completed and turned in necessary training certificates, hours and evaluations
Operate office equipment and utilize Microsoft Office programs
Travel periodically to satellite offices in surrounding counties as needed
Work 40 hours per week, 52 weeks a year (some evenings as needed)

Qualification

Customer serviceMicrosoft OfficeOrganizational skillsCommunication skillsData entryOffice equipmentConfidentiality

Required

Business or associate degree or 3 to 5 years of related job experience
Excellent customer service skills
Strong oral and written communication skills
Effective organizational skills with the ability to manage multiple tasks and prioritize effectively
Access to reliable transportation
Must obtain the following clearances prior to hire: PA State Police Criminal History, PA Child Abuse History, FBI Criminal History, and Mandated Reporting Certificate

Preferred

Prior knowledge of computer software, office equipment, and Microsoft Office programs preferred

Benefits

Excellent Medical, Dental and Vision Insurance (cost shared)
Vacation/Sick Leave
Paid Holidays (10 per year this includes a floating holiday)
Flexible Spending Account
Life Insurance
18% Verizon Wireless Discount
Short Term Disability
401(k) with company match up to 7% based on employee deferment
Employee Assistance Program (EAP) (includes immediate family members)
Flexible Work Schedule (if position qualifies)
Mileage Reimbursement
Tuition/Course Reimbursement for applicable coursework
Student Loan Forgiveness (if position meets PSLF and LRP program requirements)
Technology and Software Discounts available

Company

CenClear

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CenClear | Strengthening Communities One Person at a Time Founded in 1980, CenClear is a non-profit organization committed to improving the lives of individuals and families across 15 counties in Western Pennsylvania.

Funding

Current Stage
Late Stage
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