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PharmaForce · 16 hours ago

Account Manager

United States

Full-time

Remote

Entry, Mid Level

1+ years exp

PharmaForce is a leading provider of innovative pharmacy solutions, specializing in 340B Third Party Administration and Pharmacy Benefit Management services. The Account Manager will be responsible for managing customer accounts, providing high levels of customer service, and serving as a strategic advisor to clients to optimize their 340B programs and navigate compliance challenges.

BillingHealth CarePharmaceutical

Growth Opportunities

Responsibilities

Serve as a strategic advisor to clients by providing proactive account management, insights, and recommendations to enhance 340B program performance and ensure compliance

Independently manage client relationships and responsibilities while aligning with team goals and contributing to a collaborative, inclusive work culture

Lead regular client engagements, including monthly 340B Health Report calls, financial performance reviews, and mock audits to assess program effectiveness and identify areas for improvement

Support clients in maximizing program savings through strategic initiatives such as expanding pharmacy networks, capturing referral prescriptions, and implementing innovative solutions

Provide responsive client support through training, troubleshooting, and resolution of service requests, maintaining a professional and approachable demeanor in all interactions

Assist clients in preparing for HRSA and external audits, ensuring readiness and adherence to regulatory standards

Continuously identify opportunities to improve client workflows and application use, leveraging up-to-date knowledge of 340B guidelines and best practices

Collaborate with technical teams to analyze capture rates and resolve data integrity issues

Perform additional duties as needed to support client success and organizational objectives

Qualification

340B Program ManagementSplit-billing software340B Drug Pricing ProgramData management accuracyStakeholder collaborationInterpersonal skillsCommunication skillsPresentation skillsTeamworkProblem-solvingTime management