Client Support & Relationship Representative jobs in United States
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FBSPL · 4 days ago

Client Support & Relationship Representative

FBSPL is seeking a Client Support & Relationship Representative who enjoys engaging conversations with business owners to understand their needs and guide them toward solutions. The role involves managing outreach and building long-term relationships to support client growth and operational improvement.

Business DevelopmentConsultingFacilities Support ServicesInformation TechnologyOutsourcingSoftware
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Growth Opportunities
Hiring Manager
Utpal Prajapat
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Responsibilities

Reach out to and connect with business owners to understand their goals and challenges
Lead thoughtful conversations that uncover opportunities to improve daily operations
Share and explain solutions clearly, helping clients feel confident in next steps
Manage follow-ups and ongoing communication to keep relationships moving forward
Track activity, notes, and outcomes in the CRM
Work closely with your team to stay aligned and hit engagement targets

Qualification

Client-facing experienceListening skillsCommunication skillsTime managementPositive communication styleBasic computer skillsOnline meeting skills

Required

Strong listening and conversation skills
Comfort initiating outreach and guiding discussions
A self-motivated mindset with solid time management
Professional, positive communication style
Ability to work independently in a remote environment
Basic computer and online meeting skills

Preferred

Experience in client-facing, relationship-driven, or communication-heavy roles is a plus but not required

Benefits

Training and support to help you succeed in the role
Flexible independent work setup
A team environment that values ownership, effort, and development
Clear paths for growth as your skills and relationships expand

Company

FBSPL

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FBSPL is a BPM consulting firm that assists businesses globally with unique and custom business process solutions.