Hilton Grand Vacations · 3 weeks ago
Specialist Quality Assurance - Non-Comp
Sedona, AZ
Full-time
Onsite
Entry Level
1+ years expHilton Grand Vacations is a leader in the vacation ownership industry, dedicated to innovation and quality. As a Quality Assurance Specialist, you will serve as the primary liaison between customers and the contractual aspects of their new purchases, ensuring they understand their paperwork and providing support throughout the post-sale process.
LeisureRecreationTravel
Responsibilities
Ensure new owners comprehend their paperwork and contracts, guiding them through the reservation process and addressing any concerns to improve their confidence in their purchase
Take ownership of post-sale follow-up, minimizing cancellations and ensuring a smooth transition for new owners
Collaborate closely with the Sales and Hospitality teams to uphold outstanding customer service standards
Offer technical support and advice to owners regarding product features and associated services
Qualification
Required
Minimum 1 year of customer service experience
Valid/Current Arizona Real Estate License
Valid Notary License or the ability to acquire a license
Proficiency (reading/writing/speaking) in English
Flexibility to work a schedule including evenings, weekends, and holidays
Strong ability to efficiently resolve complex customer service issues
High school diploma/GED
Benefits
GO Hilton discounted hotel rates worldwide as low as $40 per night
Medical, Dental, and Vision benefits starting on Day 1
Generous Vacation Time Off Program
Paid Sick Time
401(k) program with company match
Employee stock purchase program - purchase shares at a discounted rate
Tuition reimbursement programs
Recognition Programs and Rewards
Internal Growth and Career Pathing
And much more!
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
H1B Sponsorship
Hilton Grand Vacations has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (9)
2022 (3)
2021 (4)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
Company data provided by crunchbase