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CC Pace · 1 day ago

Technical Product Analyst - IAM

United States

Contract

Remote

Senior Level, Lead/Staff

8+ years exp

CC Pace is an equal opportunity employer committed to creating an inclusive environment. The Technical Product Analyst - IAM will be responsible for gathering and documenting business requirements, collaborating with stakeholders to enhance security through IAM solutions, and assisting with Agile processes to meet IAM objectives.

Financial ServicesInformation ServicesInformation TechnologySoftware

Work & Life Balance

No H1B

Responsibilities

Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure DevOps

Risk Reduction: Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions

Enhanced Security: Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead

Planning and Reporting: Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program

Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management

Elicit, research, analyze, and document functional, non-functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping

Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog

Collaborate with vendors on the design, development, and delivery of new products and platforms

Evaluate alternative solutions and processes as necessary

Identify risks/issues and collaborate with the project/product team to mitigate

Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels

Manage multiple priorities independently and/or in a team environment

Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self-service workflows

Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self-service, and integrations with internal and external systems

Diagrams should delineate decision points, exception pathways, and error handling routines

Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and system interfaces

Write step by step operational instructions for setting up and maintaining the IAM environment: installing components, configuring directories, setting policy agents, managing certificates, rolling back changes, and executing daily maintenance routines

Qualification

IdentityAccess ManagementAgile methodologiesRequirements analysisMicrosoft Azure DevOpsMicrosoft Office SuiteEffective communicationProblem-solving skillsInterpersonal skills

Required

Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience

8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role

Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities

Knowledge of software/system engineering best practices

Effective planning, research, analytical, and problem-solving skills

Ability to effectively plan, organize, and prioritize multiple large, complex efforts

Ability to communicate technical concepts to both technical and non-technical stakeholders

Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time management skills

Ability to resolve problems and identify root cause

Effective interpersonal, verbal, and written communication skills