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Allstate · 12 hours ago

Field Auto Damage Adjuster - North Detroit, MI

United States

Full-time

Remote

Mid Level

$60K/yr - $97K/yr

3+ years exp

Allstate is a leading insurance company that focuses on protecting families and their belongings. They are seeking a Field Auto Damage Adjuster who will manage the claims process, engaging directly with customers to assess vehicle damage and guide them through repairs or total loss processes.

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No H1B

Responsibilities

You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim

You’ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage

You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process

You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies

You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills

In this role, you’ll ensure claims are documented accurately and in line with policy agreements

Qualification

Auto Collision EstimatingCCC OneClaims NegotiationsAuto Insurance ClaimsClaims DocumentationWritten CommunicationVerbal CommunicationAttention to DetailTime ManagementOrganizational Skills

Required

You have a High School Diploma or a GED

Proficient written and verbal communication skills to effectively interact with customers

Strong attention to detail and ability to write precise and comprehensive estimates

Comfortable with utilizing technology and various platforms for claims processing

Excellent time management and organizational skills to manage multiple assignments effectively

Valid driver's license and willingness to travel as part of the job requirements

As a condition of employment, you may be expected to obtain an adjuster's license

All required licenses will need to be obtained within 60 days of hire

You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal