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Eiseman Jewels · 2 days ago

Director of Inventory and Service

Dallas, TX

Part-time

Onsite

Director/Executive

7+ years exp

Eiseman Jewels is a highly regarded jeweler in the Southwest, and they are seeking a Director of Inventory and Service to oversee and optimize back-of-house operations. This leadership role involves managing inventory, repair services, and shipping processes while ensuring operational efficiency and compliance.

E-CommerceJewelryManufacturing

Hiring Manager

Taylor Frank, MBA

Responsibilities

Direct and manage the Inventory Management, Repair, and Shipping & Receiving departments

Establish and enforce operational policies, procedures, and best practices to ensure accuracy and efficiency

Provide leadership, training, and development for back-of-house staff

Oversee all inventory processes, including receiving, storage, and reconciliation

Actively participate in daily inventory tasks alongside the Inventory team

Work with vendor partners closely and strategically to maximize relationships and operate on behalf of our organization

Seek to maximize efficiencies and utilize company-approved technology tools and assets to create exceptional productivity for the departments and organization

Analyze the methods and procedures to limit company exposure and expenses where possible

Coach, mentor and lead team members to motivate and elevate individual efforts and contributions

Inspect product QC incoming and outgoing inventory

Plan and execute biannual inventory audits, ensuring accuracy and compliance with company standards

Oversee repair workflows, ensuring timely and high-quality service

Coordinate with internal teams to prioritize repairs based on business needs

Ensure maximum profitability in this department to make it a profit center for the business

Coach, mentor and lead team members to motivate and elevate individual efforts and contributions

Ensure accurate and efficient shipping and receiving processes

Maintain compliance with all shipping regulations and company standards

Coach, mentor and lead team members to motivate and elevate individual efforts and contributions

Cross train to make this part of the business manageable when department members are out on vacation

Work to minimize shipping costs and maximize ROI

Identify opportunities for process improvement and implement solutions to enhance efficiency and reduce costs

Monitor KPIs and prepare regular performance reports for leadership

Participate in preparation for personnel reviews and progress reports

Work closely with the Accounting and Inventory Specialist, CFO, CMO, Managing Director, Director Estate, Director of Fine Timepieces, President, and CEO to align operational goals with overall business objectives

Provide timely reporting and insights to leadership regarding inventory levels, repair status, and shipping performance

Qualification

Inventory ManagementOperations ManagementLeadershipAnalytical ThinkingInventory Management SystemsMicrosoft Office SuiteProblem-SolvingCommunicationAttention to DetailTeam Management