Nutech Information Systems · 1 week ago
Salesforce business analyst
NYC Metro Area
Contract
Onsite
Senior Level
5+ years expNutech Information Systems is seeking a Salesforce Business Analyst to serve as the primary support partner for Salesforce end users. The role involves troubleshooting issues, developing training materials, documenting data governance policies, and working with stakeholders to design Salesforce solutions that meet business objectives.
Information TechnologyStaffing Agency
Hiring Manager
Annu Gulati
Responsibilities
Serve as the primary support partner for Salesforce end users—troubleshooting issues, answering questions, and ensuring a smooth day-to-day experience
Develop and maintain clear, user-friendly training materials; create and deliver training sessions to drive adoption and confidence in Salesforce tools
Document and enforce data governance policies; ensure data quality, consistency, and compliance across Salesforce
Work with Product Managers and stakeholders to analyze business needs, elicit requirements, and design Salesforce solutions that enable the business to achieve its objectives
Own the enhancement backlog, partnering with stakeholders to prioritize initiatives
Support change management initiatives related to new feature releases including documentation and training
Stay current with Salesforce releases and leverage updates applicable to organizational requirements
Maintain familiarity with upstream/downstream integrations and their impact on business processes
Promote operational excellence through consistent processes, best practice sharing, and strong governance
Act as an advocate for end users, ensuring feedback is captured and addressed in future improvements
Qualification
Required
Minimum of 5 years professional experience with the Salesforce.com platform
Demonstrated experience in end-user support, training program development, and data governance best practices
Able to document, visualize, analyze, communicate, and solve complex problems
Excellent communicator and collaborator; able to work with both technical and non-technical teams
Working knowledge of agile management methodologies
Ability to foresee and analyze project risks and develop risk management plans
Role is based in New York, must be on-site 3 days a week
Preferred
Salesforce Admin, Platform App Builder, and Advanced Admin Certifications
Knowledge of Pardot or other Marketing Automation Tools
Experience creating Salesforce training programs and enforcing data governance policies
Experience working in Salesforce consulting
Company
Nutech Information Systems
Nutech Information Systems is an IT company specializing in IT recruitment services.
51-200 employees
H1B Sponsorship
Nutech Information Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2021 (3)
2020 (6)
Funding
Current Stage
Growth StageCompany data provided by crunchbase