Moneybox · 1 day ago
Support Team Executive (2-3 month Fixed-Term Contract)
United States
Contract
Remote
New Grad, Entry LevelMoneybox is a rapidly growing company looking for a Support Team Executive to join their team on a fixed-term contract. The role involves interacting with customers to address queries, collaborating with internal teams to enhance customer experience, and promoting financial services.
BankingFinanceFinancial ServicesFinTech
Responsibilities
Interacting with current and potential customers through emails and chats and to address any queries they have
Interacting with the Operations and Compliance team to ensure a great customer experience
Look for ways to go ‘above and beyond’ to make customers happy
Raising awareness of our mortgage advice service to help customers on their home-buying journey and raising awareness of our financial coaching service
Qualification
Required
Excellent written and spoken English
Ability to work well both individually and as part of a team
Good analytical and problem-solving skills
A ‘high-output do-er' with a desire to work in a fast-paced, fast-changing startup environment
Preferred
A driven, ambitious individual looking to build their career at an exciting, fast-growing company
Naturally personable, a great communicator who has a passion for their work and the people they work with
Excited about being part of a fast-growing company trying to make a positive mark on the world
Interested in savings and investments personally, with a desire to gain even more knowledge in both of these areas
Knows how to have fun whilst maintaining a professional outlook
Company
Moneybox
Moneybox is a mobile savings and investment app that offers a range of savings and investment products.
Founded in 2015
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$211.25MKey Investors
Apis PartnersFidelity International Strategic VenturesFuture Fifty
2024-10-23Series Unknown· $7.1M
2024-10-23Secondary Market· $80.73M
2022-05-13Equity Crowdfunding· $7.66M
Leadership Team
Charlie Mortimer
Co-founder, Co-CEO
Ben Stanway
Co-Founder, Exec Chair
Recent News
London Evening Standard
2025-11-27
2025-10-22
2025-10-16
Company data provided by crunchbase