ECAA - Anesthesia Specialists · 1 day ago
Billing and Collections Specialist
Hickory, NC
Full-time
Onsite
Entry Level
2+ years expECAA - Anesthesia Specialists is seeking a Billing and Collections Specialist to provide professional and friendly interactions with patients. The role involves verifying demographic information, setting up new patient accounts, and primarily collecting and processing payments for copays and outstanding balances.
Health CareHospitalMedical
Responsibilities
Receive selected patients into the collections office for various interactions
Update patient demographic and insurance information as needed
Collect co-pays at the time of service
Collect outstanding balances as identified by the business office
Implement payment plans as directed by the business office
Prepare end-of-day collection reports and deposits
Prepare daily charge sheets for pick up by the business office
Set up new patient accounts in the EMR
Make collection calls to patients with balances who have upcoming appointments
Provide data to providers regarding lab results and assist them in retrieving lab reports as needed from the EMR
Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations
Maintain composure when dealing with difficult situations
Perform other duties as assigned
Qualification
Required
High school diploma
Ability to communicate and collaborate effectively with staff, physicians, and external customers
Strong ability to multi-task and move from one project to another
Works to resolve problems or determine an appropriate course of action in a timely manner
Strong time management, follow-through, and organizational skills
Preferred
Two years' medical front desk receptionist experience
Knowledge of medical terminology and insurance verification
Knowledge of prior authorizations and referral management
Proficient with EMR
Company
ECAA - Anesthesia Specialists
ECAA is the leading physician owned anesthesia practice in the mid-Atlantic.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adrienne Hutton, MD
Managing Partner
Gary John Mullen, MD, MBA
President and Managing Partner
Company data provided by crunchbase