PAM Transport · 2 weeks ago
Director of Cross-Border Operations (Mexico–USA)
Laredo, TX
Full-time
Onsite
Director/Executive
$120K/yr - $180K/yr
10+ years expPAM Transport is an international transportation company that has grown significantly since its founding in 1980. The Director of Cross-Border Operations will lead and unify the Mexico–USA cross-border business, focusing on developing and executing a comprehensive commercial and operational strategy to ensure seamless operations and customer satisfaction.
EmploymentLogisticsTransportationTravel
Hiring Manager
Emily Riley
Responsibilities
Design and execute a unified Mexico–USA cross-border strategy aligned with PAM Transport’s executive leadership and growth objectives
Act as a neutral integrator across U.S. and Mexico operations, prioritizing enterprise-wide performance, safety, and profitability
Identify market trends, lane opportunities, and customer needs to enhance PAM’s cross-border service offerings and competitive positioning
Lead cross-border commercial strategy in partnership with Sales to drive revenue growth, lane density, and asset utilization
Partner with U.S. and Mexico sales teams to build and maintain a strong pipeline of cross-border truckload opportunities
Manage relationships with PAM’s largest cross-border customers, ensuring delivery on service commitments
Support pricing, contract structuring, and solution design for complex cross-border accounts
Coordinate end-to-end cross-border execution across terminals, yards, and partner facilities in Mexico and the U.S
Ensure alignment between operations, safety, customs compliance, and dispatch to deliver consistent, reliable service
Drive continuous improvement initiatives focused on on-time performance, border dwell reduction, cost control, and driver experience
Establish and track KPIs related to service, safety, utilization, and financial performance
Maintain deep knowledge of U.S.–Mexico cross-border trucking regulations, customs processes, CTPAT, safety standards, and trade compliance
Serve as a subject matter expert for PAM leadership on cross-border market dynamics and operational best practices
Qualification
Required
Bachelor's degree in Business, Logistics, Supply Chain, or related field
10+ years of experience in cross-border logistics, with a strong emphasis on asset-based truckload operations between Mexico and the U.S
Proven success managing cross-border trucking operations, terminals, and customs-related processes
Demonstrated experience in business development, customer management, and P&L ownership
Strong analytical and strategic planning skills with a data-driven mindset
Excellent leadership, communication, and stakeholder management capabilities
Ability to operate effectively in a matrix organization and lead cross-functional teams
Fluent in English and Spanish
Strong working knowledge of U.S.–Mexico trade lanes, decision-making dynamics, and customer expectations
Preferred
Master's degree in Business, Logistics, Supply Chain, or related field
Benefits
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO)
Direct Deposit
Company
PAM Transport
Pam Transport delivers quality services in the field of travel with a focus on logistics, recruiting, and sale of equipment.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-09-12IPO
Leadership Team
P
Paul Maestri
Founder
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