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Ampstek · 11 hours ago

Field Service Engineer || Only USC and Green Card

Phoenix, AZ

Contract

Onsite

Mid Level

3+ years exp

Ampstek is seeking a Field Service Engineer to develop and implement robust IT infrastructure solutions. The role involves maintenance and support of IT systems, troubleshooting complex issues, and collaborating with other IT professionals.

IT Management

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Design and Implementation: Develop and implement robust IT infrastructure solutions, including servers, networks, and storage systems

Maintenance and Support: Perform regular maintenance and updates to IT systems, troubleshoot and resolve technical issues, and support end-users

Troubleshooting: Resolve complex technical issues escalated from Level 1 and Level 2 support teams, providing expert-level troubleshooting and problem resolution

Security Management: Implement and manage security measures to protect IT infrastructure from cyber threats and ensure compliance with security policies

Collaboration: Work closely with other IT professionals, including network engineers, system administrators, and security specialists, to ensure seamless integration and operation of IT systems

Qualification

IT infrastructure solutionsTechnical troubleshootingSecurity managementCollaboration with IT professionalsBachelor's degree in ITPC desktop supportSoft skills

Required

Only US Citizen and Green Card

Bachelor's degree in computer science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

3 to 5 years of demonstrable ‘hands-on' IT work experience supporting and resolving diverse PC desktop software and hardware issues

Must be willing to travel