Telecom Operations Manager, Telecom Fulfillment jobs in United States
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TAK Broadband ยท 1 day ago

Telecom Operations Manager, Telecom Fulfillment

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. In this role, you will manage all aspects of the day-to-day operations of team members, including headcount requirements, KPI's, P&L and budget for your assigned area.

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H1B Sponsor Likelynote

Responsibilities

Manage all aspects of the day-to-day operations of team members, headcount requirements, KPI's, P&L and budget for assigned area
Hire, train and develop talent for all roles
Positively motivate your team to develop and nurture a great culture focused on winning
Team's "expert" and "go to" resource; spending time in the field to understand, improve and build the team
Provide development opportunities for team members by delegating tasks when relevant
Utilize strategic thinking to execute goals, projects, and plans
Review, update and maintain team data
Complete employee performance management functions; disciplinary actions, performance reviews and ongoing development
Maintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc
Keep safety as #1 priority for each team member: adhering to company safety standards and all federal, state and local laws
Work in a variety of environments; indoors, outdoors, tight spaces, elevated
Strive to provide the best customer experience every day

Qualification

Broadband telecommunications experienceKPI managementP&L managementLeadership experienceCustomer service skillsTeam developmentTime management skillsProblem-solving skillsEffective communication

Required

4+ years of broadband telecommunications industry experience, specifically in installation, required
2+ years of leadership experience with driving business strategy, KPI and P&Ls
Ability to be flexible and manage changing priorities
Ability to travel in market and occasionally to other markets up to 60% of the time
Open to a variety of schedules and accessible outside of normal business hours as needed
Excellent customer service, time management, problem-solving and troubleshooting skills
Ability to communicate effectively in-person or virtually
Ability to build and maintain positive relationships with internal and external customers
Ability to give feedback; positive and negative when needed
Strong desire to grow and develop team members
Ability to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the time
Ability to safely navigate various terrains, managing equipment and tools
A body weight of no more than 275 pounds to perform ladder work safely. Safety is our #1 Priority. If personal safety is not compromised, an accommodation may be available based on previous ladder experience in a similar role
Must provide a valid government-issued photo ID for verification; a driver's license is required if the role involves driving
Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

Benefits

Company provided vehicle, phone, laptop and tools
Full Benefits Package (Medical, Dental & Vision)
Paid Time Off
401(k) with Company Match!
25K Company Paid Life Insurance
Independent Work & Team Collaboration
Career Development & Advancement Opportunities!

Company

TAK Broadband

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TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states.

H1B Sponsorship

TAK Broadband has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2024-03-22Private Equity

Leadership Team

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Trent Edwards
CEO
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Company data provided by crunchbase