Goldengate Principal Technical Analyst jobs in United States
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Oracle · 3 months ago

Goldengate Principal Technical Analyst

positionUnited States
timeFull-time
remoteRemote
seniorityLead/Staff
date10+ years exp

Oracle is a leading technology company known for its software products and services. They are seeking a Goldengate Principal Technical Analyst to deliver post-sales support and solutions to their customer base, focusing on High Availability and Goldengate issues for Exadata and Oracle Cloud customers.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
badNo H1Bnote

Responsibilities

Deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs
Resolve post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services
Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

Qualification

GoldengateHigh AvailabilityBackupRecoveryOracle CloudCustomer SupportTechnical TroubleshootingCommunication Skills

Required

10+ years of experience in a relevant field
Ability to read, write, and speak English
Experience in delivering post-sales support and solutions
Ability to resolve post-sales non-technical customer inquiries via phone and electronic means
Experience in troubleshooting technical questions regarding Electronic Support Services
Ability to facilitate customer relationships with Support
Experience providing advice and assistance to internal employees on customer situations and escalated issues
Knowledge of High Availability (Backup and Recovery, Corruption and Data Guard) and Goldengate issues for Exadata and Oracle Cloud customers

Company

Oracle

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Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
dateFounded in 1977
location
Austin, Texas, USA
people-size10001+ employees
web-link
https://www.oracle.com/

Funding

Current Stage
Public Company
Total Funding
$25.75B
Key Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO

Leadership Team

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Esteban Rubens
Healthcare Field CTO
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Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
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Company data provided by crunchbase