Apply on Employer Site

Navan · 1 day ago

Content & Creative Operations Specialist

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

$61K/yr - $105K/yr

2+ years exp

Navan is on a mission to power in-person connections that move people, ideas, and businesses forward. They are looking for a Content & Creative Operations Specialist to support their Marketing team in managing campaigns efficiently from concept to completion while ensuring creative integrity.

Business TravelFinancial ServicesPaymentsSoftware

Responsibilities

End-to-End Campaign Execution: Lead content & creative project workflows from concept to launch and post-launch reviews, ensuring all deliverables are on track and aligned with business goals

Agile Resource Management: Own and update creative timelines in Asana, assessing and optimizing the bandwidth of designers, copywriters, and motion designers to meet the demands of a fast-scaling product

Cross-Functional Bridge: Act as the primary point person for communications within and outside of Creative, keeping priorities aligned

Quality Assurance: Ensure assets are delivered to spec, without errors

Process Innovation: Help the Content & Creative team improve by streamlining workflows and using data to suggest process improvements that improve team efficiency.Budget & Vendor Ownership: Manage project budgets and negotiate pricing and contractual terms for freelancers and production vendors

Qualification

Creative project managementProject management toolsCross-functional communicationAgile resource managementProcess innovationBudget managementCommunication skillsAdaptability

Required

2–5+ years of experience in creative project management, design operations, or marketing program management, ideally within a high-growth in-house or agency environment

You are a natural 'fixer' who can adapt to changing priorities and work effectively under the pressure of tight timelines, unsticking projects to move them forward

Demonstrated ability to manage projects across diverse digital channels, including email, social media, video, and web, ensuring focus, follow-through, and clarity

Clear, confident communicator who thrives in cross-functional settings and can facilitate standups and project meetings

Comfortable with project management tools, specifically Asana, Slack and Google Workspace