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athenahealth · 1 day ago

HR Advisor

United States

Full-time

Remote

Mid Level

$101K/yr - $173K/yr

3+ years exp

athenahealth is a company focused on creating a thriving ecosystem for accessible and sustainable healthcare. The HR Advisor role is an individual contributor position that provides expert guidance and practical solutions to people managers, helping them navigate policies and resolve day-to-day people challenges.

Enterprise SoftwareHealth CareInformation TechnologyMedical

Responsibilities

Serve as the primary HR contact for people managers, providing coaching on employee matters, conflict resolution, and performance management

Guide managers through performance improvement plans (PIPs), disciplinary actions, and other employee relations matters in partnership with ER

Deliver practical, policy-aligned guidance on HR practices, balancing employee advocacy with organizational needs

Partner with managers to navigate complex people challenges, including difficult conversations, team dynamics, and organizational change

Learn and use AI tools to support your work, sharing what works well with colleagues and flagging use issues or problems with data privacy

Participate in roll outs of new tools including AI solutions by testing the in real work situations, sharing results and helping to bring stakeholders and team members along

Support company-wide HR initiatives, including onboarding, performance management, and diversity programs

Identify opportunities to improve HR service delivery and support implementation of new approaches

Build and maintain a documentation library of internal processes to improve efficiency

Collaborate with the broader HR team to meet departmental goals and drive continuous improvement

Qualification

HR advisoryEmployee relationsPerformance managementHRIS systemsMicrosoft OfficeCoaching skillsAI applicationsProblem-solvingCommunication skills

Required

3+ years of professional experience, with at least 2 years in an HR generalist, HR advisor, or employee relations role

Possesses strong verbal and written communication skills, enabling clear articulation of HR policies and solutions, effective stakeholder management, and building strong relationships with employees and leaders

Demonstrates experience coaching managers through employee relations matters, performance management, and policy interpretation

Strong problem-solving skills with the ability to navigate ambiguous situations and provide clear, actionable guidance

Ability to manage multiple priorities, work independently, and deliver results in a fast-paced environment

Proficiency in Microsoft Office

Experience with HRIS systems (Workday preferred) is a plus

Demonstrated interest in learning and applying AI applications for HR, with willingness to experiment and help colleagues feel comfortable with new technology

Experience helping others adopt new tools, whether through informal coaching, creating guides, or formal training