Kforce Inc ยท 17 hours ago
Senior Network Engineer
St Louis, MO
Contract
Onsite
Senior Level
$45/hr - $50/hr
7+ years expKforce Inc is seeking an experienced Senior Network Engineer to join their Managed Service Provider (MSP) team. This role is responsible for the design, implementation, optimization, and support of network environments, focusing on Fortinet and Cisco technologies, while also managing service delivery quality within the MSP's ticketing system.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Design, deploy, and support Fortinet firewalls, switches, and wireless solutions
Design, deploy, and support Cisco Meraki MX, MS, and MR environments
Support and troubleshoot traditional Cisco routing and switching
Perform advanced network troubleshooting including VPNs, BGP, OSPF, VLANs, NAT, SD-WAN, and HA
Lead network upgrades, migrations, and standardization initiatives
Develop and maintain network design documentation and diagrams
Serve as a senior escalation point for complex network incidents
Actively monitor and manage ticket queues to ensure proper prioritization and SLA compliance
Assist with ticket triage, assignment, escalation paths, and workflow optimization
Ensure high-quality ticket documentation, resolution notes, and root cause analysis
Identify recurring issues and drive problem management and long-term fixes
Collaborate with service desk leadership to improve queue efficiency and response times
Provide guidance and oversight on ticket hygiene and process adherence
Serve as a technical escalation resource for Level 1-3 technicians
Mentor and coach engineers on networking best practices and troubleshooting methods
Assist in developing internal standards, SOPs, and runbooks
Participate in on-call escalation rotations as required
Qualification
Required
7+ years of experience in network engineering, preferably within an MSP environment
Strong hands-on experience with Fortinet, Cisco Meraki, and Cisco routing and switching
Experience working within ticketing systems and PSA/RMM platforms
Experience with network monitoring and alerting platforms
Prior experience assisting with service desk queue or MSP operations management
Advanced understanding of firewall policies, VPNs, routing protocols, and network segmentation
Strong documentation and communication skills
Proven ability to manage priorities in a fast-paced, multi-client environment
Preferred
Fortinet NSE certifications or equivalent experience
Cisco CCNA or CCNP certification or equivalent practical experience
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase