Humana · 15 hours ago
Principal Solutions Architect
United States
Full-time
Remote
Lead/Staff
$172K/yr - $237K/yr
12+ years expHumana Inc. is committed to putting health first, and they are seeking a Principal Solutions Architect to serve as the chief architect for their enterprise Next Best Action platform. This role involves defining and overseeing the architecture, providing technical leadership, and ensuring the platform is scalable and compliant while supporting real-time engagement across various channels.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Define and maintain the end-to-end NBA platform architecture, encompassing data ingestion, state management, decisioning, business rules, machine learning, and channel activation
Serve as the technical authority across NBA domains, including State Machine, Action Library, Decision Engine, Data and ML Platforms, and Channel & Integration Services
Establish and uphold architectural standards for API-first, event-driven, cloud-native solutions, ensuring consistency across teams and external partners
Review and approve solution designs, major technical decisions, and non-functional requirements related to scalability, resiliency, performance, and security
Architect decision frameworks that combine business rules, eligibility logic, and machine learning–driven insights
Ensure explainability, auditability, and governance are embedded in decisioning workflows, with a focus on regulated use cases
Partner with data science and ML teams to incorporate feature stores, model serving, and MLOps into low-latency decision services
Define best practices for batch and real-time data ingestion, including event streaming, state transitions, and lifecycle analytics
Drive strong data governance, quality, lineage, and observability across the NBA platform
Align data models and contracts across domains to facilitate reliable orchestration and activation
Oversee integration approaches for activating NBA decisions across all digital and assisted channels (web, mobile, email, SMS, push, call center, and third-party platforms)
Define reusable integration patterns, APIs, and event contracts for consistent and scalable activation
Ensure the NBA architecture adheres to security, privacy, and regulatory standards, including robust audit and access controls
Work with security and compliance teams to embed necessary controls into the platform design
Collaborate with engineering leads, product managers, and vendors to translate business objectives into effective technical solutions
Mentor senior engineers and architects to advance the organization’s architectural maturity
Support strategic planning, platform evolution, and build-versus-buy assessments
Qualification
Required
12+ years of experience in software and platform architecture, including as a principal or lead architect
Demonstrated expertise designing large-scale, cloud-native, distributed systems
Strong hands-on experience with Node.js and/or Python, API design (REST/GraphQL), and event-driven architectures (Kafka or similar)
In-depth knowledge of decisioning platforms, rules engines, and ML integration patterns
Experience in regulated enterprise settings (such as healthcare, financial services, or insurance)
Excellent communication skills with the ability to influence technical and non-technical stakeholders
Preferred
Experience building or scaling Next Best Action, personalization, or real-time decisioning platforms
Familiarity with modern data platforms (e.g., Spark/Databricks, Delta Lake, feature stores)
Knowledge of MLOps practices and model governance
Experience leading architectural efforts across multi-vendor and distributed teams
Benefits
Work-Life Balance
Generous PTO package
Health benefits effective day 1
Annual Incentive Plan
401K - Excellent company match
Well-being program
Paid Volunteer Time Off
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-07
2026-01-06
2026-01-04
Company data provided by crunchbase