National Association of Latino Healthcare Executives ยท 2 days ago
Unit Secretary
Fontana, CA
Full-time
Onsite
New Grad, Entry LevelThe National Association of Latino Healthcare Executives is seeking a Unit Secretary to support and coordinate the administrative activities of the nursing Unit. The role involves enhancing customer service, managing patient discharges, and maintaining the Unit's business equipment.
Health CareHospitalMedical
Responsibilities
Promotes, ensures and improves customer service to external/internal (physicians and staff both on and off the Unit) customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service
Processes, transfers and discharges using the Admit-Discharge- Transfer (ADT) system in the electronic medical record, including event management
Answers and appropriately routes internal and external telephone calls
Orders materials and supplies and collects equipment as needed for this Unit
Answers call systems; follows up with the nurse, patient and/or family as appropriate
Makes follow-up appointments for patients as necessary
In conjunction with the Discharge Coordinator, organizes transfers to other nursing facilities, including printing relevant sections of the patients chart
Prepares discharge packets and other documents for patients
Coordinates discharge times, contacts family members with pending discharge times, assists and facilitates a timely discharge when the patient is ready
Maintains/tracks the Units business equipment, including maintaining appropriately charges wireless carts. Arranges for special maintenance or repair of the Units business equipment
Updates the Units census board
Maintains the Minimum Medical Record
Assists Unit personnel in the electronic medical record and other systems; may act as the Unit resource for computer-related issues
Acts as the greeter for the Unit, greeting new patients and their families
Initiates Unit downtime procedure when necessary
Communicates with other Units/departments
May support Environmental Services in the data entry into the ADT system on bed status (clean or dirty)
Provide management or hospital bed coordinator with updates on open beds
May help to facilitate co-pay collection by communicating with the Admitting Office when family members are present on the Unit, relaying information between family and the Admitting Office
Participates in hourly rounding to promote service excellence
May prepare birth certificates and identification bands
Floats to other departments as needed
Perform other duties as assigned (see Unit specific activity lists.)
Reporting noncompliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensing requirements (if applicable,) Kaiser Permanentes policies and procedures
Qualification
Required
Under direct supervision, this position is responsible for supporting and coordinating the administrative activities of the nursing Unit
Promotes, ensures and improves customer service to external/internal (physicians and staff both on and off the Unit) customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service
Processes, transfers and discharges using the Admit-Discharge- Transfer (ADT) system in the electronic medical record, including event management
Answers and appropriately routes internal and external telephone calls
Orders materials and supplies and collects equipment as needed for this Unit
Answers call systems; follows up with the nurse, patient and/or family as appropriate
Makes follow-up appointments for patients as necessary
In conjunction with the Discharge Coordinator, organizes transfers to other nursing facilities, including printing relevant sections of the patients chart
Prepares discharge packets and other documents for patients
Coordinates discharge times, contacts family members with pending discharge times, assists and facilitates a timely discharge when the patient is ready
Maintains/tracks the Units business equipment, including maintaining appropriately charges wireless carts
Arranges for special maintenance or repair of the Units business equipment
Updates the Units census board
Maintains the Minimum Medical Record
Assists Unit personnel in the electronic medical record and other systems; may act as the Unit resource for computer-related issues
Acts as the greeter for the Unit, greeting new patients and their families
Initiates Unit downtime procedure when necessary
Communicates with other Units/departments
May support Environmental Services in the data entry into the ADT system on bed status (clean or dirty)
Provide management or hospital bed coordinator with updates on open beds
May help to facilitate co-pay collection by communicating with the Admitting Office when family members are present on the Unit, relaying information between family and the Admitting Office
Participates in hourly rounding to promote service excellence
May prepare birth certificates and identification bands
Floats to other departments as needed
Perform other duties as assigned (see Unit specific activity lists.)
Reporting noncompliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensing requirements (if applicable,) Kaiser Permanentes policies and procedures
Company
National Association of Latino Healthcare Executives
The National Association of Latino Healthcare Executives is a hospital and healthcare organization.
Founded in 2005
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Jackie Sifuentes, MBA, LSSYB
Co-Founder La Mesa Emerging Leaders Mentorship Program for Early Careerists
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