Northwell Health · 16 hours ago
Senior Patient Account Representative
Melville, NY
Full-time
Hybrid
Mid, Senior Level
$44K/yr - $69K/yr
3+ years expNorthwell Health is hiring for a Senior Patient Account Representative to assist with updating patient medical accounts and collaborate with the team. The role involves managing patient records, processing payments, and communicating with insurance providers to ensure accurate billing and payment resolutions.
ConsultingHealth CareHealth DiagnosticsMedicalPublishing
Responsibilities
Understanding of various insurance carriers, including Medicaid, Medicare, HMOs, Workers Compensation, No Fault, contracted and non-contracted plans
Maintaining patient records, which includes detailing patient demographics as well as updating payment and medical insurance information
Processing patient payments and refunds
Identifying medical coding mistakes, as well as patient underpayments or overpayments and rectifying them accordingly
Communicating with medical insurance providers to verify eligibility, payments, and denials
Sends supporting documentation to various government sites
Manages work queue, aging lists, reports, and claims correspondence to assure accurate and timely payment of accounts
Verifies completeness and accuracy of billing data and revises any errors
Review and respond to third party, integrity, and special audits
Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple, competing tasks and demands, and to seek supervisory assistance as appropriate
Review the status of the entire patient account and exercise judgment to determine appropriate course of action for resolution
Ability to adjust, void and submit bills through scrubbing system
Other related duties as assigned
Qualification
Required
Associate's Degree required, or equivalent combination of education and related experience
3-5 years of relevant experience, required
Preferred
Proficient in computer software and technology
Knowledge of Word & Excel
Strong verbal and written skills
Excellent organization, time management, and prioritization skills
Research capabilities when confronted with an issue
A positive and friendly attitude
Experience in accounts receivable, customer service, or a related professional office environment
Knowledge of medical terminology and billing
Knowledge of Hospital Systems, including Invision, SSI, MRT, Eagle, Keane, Soarian, Myability and AEOS
Knowledge of HMS, OMIG, RAC, and OIG audits
Company
Northwell Health
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
10001+ employees
H1B Sponsorship
Northwell Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (18)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$58.3MKey Investors
National Institute of Mental HealthNational Human Genome Research InstituteBreakthrough Discoveries
2025-12-02Grant· $4M
2025-10-23Grant· $3.2M
2025-06-16Grant· $2.3M
Leadership Team
Michael Dowling
President and CEO
Nick Stefanizzi
Chief Executive Officer at Northwell Direct
Recent News
Morningstar.com
2025-12-15
Company data provided by crunchbase