Interactive Resources - iR · 1 week ago
Personal Lines Account Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years expInteractive Resources - iR is a well-established insurance agency seeking a customer-focused Personal Lines Account Manager to support and service a growing book of personal insurance clients. This role involves day-to-day account management, policy servicing, and client communication while ensuring coverage accuracy and a high level of satisfaction.
Human ResourcesInformation Technology
No H1B
Hiring Manager
Alexis Brown
Responsibilities
Serve as the primary service contact for assigned personal lines accounts
Manage policy renewals, endorsements, cancellations, and billing-related inquiries
Review existing policies to identify coverage gaps, enhancements, or cost-saving opportunities
Prepare re-quotes and remarket accounts when appropriate or upon client request
Ensure policy documentation and client records are accurate and up to date
Collaborate with producers and internal team members to support sales and retention efforts
Deliver timely, professional, and solutions-oriented customer service
Qualification
Required
High school diploma or equivalent required
Minimum of 2 years of experience servicing personal lines insurance accounts
Active Florida 220 or 2044 insurance license
Proficiency in Microsoft Outlook and Excel
Strong verbal and written communication skills
Highly organized with the ability to manage deadlines independently
Team-oriented mindset with a willingness to assist where needed
Authorized to work in the United States without sponsorship
Preferred
Experience with agency management systems (AMS360 or similar preferred)
Bilingual (Spanish/English) is a plus, but not required
Benefits
Comprehensive medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Employer-paid life and disability insurance
Employee Assistance Program (EAP)
Paid holidays and flexible paid time off
Paid parental leave
401(k) retirement plan
Company
Interactive Resources - iR
Interactive Resources is an information technology company that provides staffing and talent acquisition services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bryan Carter
Founder & CEO
Derek Gaff
CFO
Company data provided by crunchbase