Techgene Solutions ยท 1 day ago
ServiceNow Developer
United States
Contract
Remote
Senior Level, Lead/Staff
10+ years expTechgene Solutions is seeking a ServiceNow Developer to serve as the primary Sr Technical consultant for their ServiceNow client. The role involves taking ownership of a mature instance, managing integrations, and developing solutions across the platform.
MobileSoftware
Hiring Manager
Nishanth Babu
Responsibilities
You will serve as the primary Sr Technical consultant for our ServiceNow cleint, taking ownership of a mature instance previously managed by a multi-person team
Act as the Subject Matter Expert (SME) while the organization forms a permanent support structure
Conduct a rapid assessment of the current state of the instance to understand existing customizations, business rules, and workflows
As needed, be capable of reverse-engineering undocumented configurations and establish a baseline of technical documentation for the new team
As needed, troubleshoot legacy issues and stabilize performance following the team transition
Design and develop solutions across the platform, utilizing Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs
Manage and maintain complex API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools
Oversee the health and data integrity of the CMDB
Maintain and enhance the ITSM suite (Incident, Problem, Change, Request)
Qualification
Required
10+ years of hands-on ServiceNow development and administration experience
Proven track record of working independently in complex environments without heavy supervision
Deep expertise in JavaScript, Glide API, HTML, CSS, and Angular/Service Portal
Strong experience with Integration Hub, REST/SOAP APIs, and ETL processes
Full Stack Ownership: You will work closely with the platform owner and lead administrator to manage the application in its entirety, spanning maintenance, troubleshooting, and new feature development
Conduct a rapid assessment of the current state of the instance to understand existing customizations, business rules, and workflows
As needed, be capable of reverse-engineering undocumented configurations and establish a baseline of technical documentation for the new team
As needed, troubleshoot legacy issues and stabilize performance following the team transition
Design and develop solutions across the platform, utilizing Client Scripts, Business Rules, UI Policies, UI Actions, and ACLs
Manage and maintain complex API integrations (REST/SOAP) between ServiceNow and third-party enterprise tools
Oversee the health and data integrity of the CMDB
Maintain and enhance the ITSM suite (Incident, Problem, Change, Request)
Company
Techgene Solutions
Instituted in 2002, Techgene is an ISO 9001-2008 certified company that provides innovative mobility solutions for enterprises as well as consumer sector.
201-500 employees
H1B Sponsorship
Techgene Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (9)
2022 (3)
2021 (13)
2020 (19)
Funding
Current Stage
Growth StageLeadership Team
K
Kumar Bapuji Kukunuru
Founder & CEO
Company data provided by crunchbase