Marsh McLennan · 2 months ago
Application Support Administrator
United States
Full-time
Remote
New Grad, Entry Level
$54K/yr - $96K/yrMarsh McLennan Agency is a leading provider of business insurance and employee benefits solutions. As an Application Support Administrator, you will provide technical support and troubleshooting for applications, manage user access and permissions, and ensure data security and compliance with company policies.
Financial ServicesProfessional ServicesService Industry
Responsibilities
Review incoming Help Desk tickets to provide technical support and troubleshooting for applications, resolving issues in a timely manner to minimize downtime and ensure optimal performance
Assist in escalating unresolved issues and provide prompt feedback to the internal customers
Managing user access and permissions, ensuring data security and compliance with company policies
Qualification
Required
Strong knowledge of Agency Management System Administration, specifically Applied Epic or Vertafore applications such as Sagitta, BenefitPoint, ImageRight
Experience working in a Help Desk environment such as ServiceNow
Excellent attention to detail with proven organizational and time management skills
Ability to work within a team environment and prioritize tasks in a fast-paced environment
Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
Preferred
Proficient with the Windows Operating Systems and MS Office products
Some insurance agency experience preferred
Knowledge of these applications is helpful but not required; Concur, DocuSign, Smartsheet, Applied CSR24, Applied TAM, Erlon
Benefits
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote Work
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.
Founded in 1871
10001+ employees
H1B Sponsorship
Marsh McLennan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (8)
2022 (6)
2020 (11)
Funding
Current Stage
Public CompanyTotal Funding
$11.2B2024-10-30Post Ipo Debt· $7.25B
2024-02-14Post Ipo Debt· $1B
2023-09-06Post Ipo Debt· $1.6B
Leadership Team
Joe Hayes
Senior Vice President, COO Private Client Services
Katherine Brennan
SVP & General Counsel
Recent News
2025-12-01
MarketScreener
2025-11-21
2025-10-17
Company data provided by crunchbase