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LHH · 2 days ago

Key Account Director

Milwaukee, WI

Full-time

Onsite

Director/Executive

8+ years exp

LHH is seeking a Key Account Director to lead their digital commerce strategy, focusing on revenue growth through direct-to-consumer channels and marketplace expansion. This role involves strategic leadership and hands-on execution to align eCommerce, marketing, and manufacturing operations for a seamless customer experience.

Human Resources

Hiring Manager

Steven Docter

Responsibilities

Develop and execute a comprehensive eCommerce roadmap aligned with business objectives and manufacturing capabilities

Own the digital P&L, managing budgets for eCommerce and performance marketing channels

Drive omnichannel strategies to integrate online and offline customer touchpoints

Lead initiatives to increase online sales through marketplaces (Amazon, Walmart, etc.), DTC platforms, and B2B portals

Implement pricing, promotional, and merchandising strategies to optimize conversion and profitability

Collaborate with manufacturing and operations teams to ensure inventory alignment and timely fulfillment

Oversee performance marketing campaigns across paid search, social, display, email, and affiliate channels

Champion SEO and Social Media, content marketing, and organic traffic growth strategies

Align creative and messaging with brand positioning and customer acquisition goals

Build and mentor a high-performing digital team, fostering a culture of innovation and accountability

Manage relationships with external vendors, agencies, and technology partners

Qualification

ECommerce leadershipPerformance marketingUX/UI optimizationMarketplace managementAnalytical skillsCross-functional project leadershipTeam buildingVendor managementERP familiaritySupply chain systems familiarityShopify experienceAdobe Commerce experienceCommunication skillsLeadership skillsFast-paced environment adaptability