Alchemy Global Talent Solutions ยท 4 days ago
Quality Assurance Coordinator - Corporate Housing
Alchemy Global Talent Solutions is seeking a Quality Assurance Coordinator to join the corporate housing industry. This role involves conducting quality inspections, coordinating with departments to resolve concerns, and ensuring top-tier guest experiences in a fast-paced environment.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Conduct quality inspections to verify properties meet defined standards
Maintain detailed inspection records using computerised systems
Coordinate with internal departments and vendors to resolve quality concerns
Monitor and uphold service quality for temporary housing accommodations
Manage scheduling and tracking of inspections to maximise efficiency
Prepare reports and summaries of inspection findings
Support day-to-day operations and assist with administrative duties
Implement and follow up on corrective actions for any identified issues
Communicate quality expectations clearly to service providers
Participate in process improvement initiatives related to guest accommodations
Ensure documentation and filing systems are kept up to date
Deliver exceptional customer service in all interactions
Qualification
Required
Previous experience in the moving, relocation, or corporate housing industry
Strong organisational skills with keen attention to detail
Proven ability to work independently and within a team
Proficiency in Microsoft Office Suite and other relevant software
Excellent verbal and written communication skills
Effective time management and task prioritisation