American Modern Insurance Group · 15 hours ago
Underwriting Consultant- Operations
Cincinnati Metro
Full-time
Hybrid
Mid, Senior Level
5+ years expAmerican Modern Insurance Group, Inc. is a specialty insurance leader providing products and services for residential property and recreational markets. The Underwriting Consultant- Operations role involves managing underwriting deliverables, driving operational excellence, and supporting continuous improvement initiatives within the Underwriting Department.
InsuranceReal Estate
No H1B
Responsibilities
Understanding of American Modern systems, processes, and products, and analysis of data and metrics to determine business requirements that are focused on delivering customer value
Subject Matter expertise in American Modern's Underwriting systems, processes, and workflows
Monitor Underwriting workflows within Appian and MS PowerApps, assess issues, and communicate with leadership and/or cross functional teams to enable effective operations across people, processes, and technology
Drive and support Underwriting EXPERTISE
Primary liaison to American Modern's Innovation & Digital team, Enterprise Data & Analytics, and Operations Consulting to help lead and spearhead continuous improvement initiatives
Drive the three “A’s”: Automation, Alternative data, Artificial intelligence
Provide ad-hoc data & analytics delivering INSIGHTS
Assist in MS Power Bi dashboard development, changes, and continuous improvement
Assist in the creation of user acceptance test cases and the execution of Unit, Integration, and Usability tests
Assist in developing business requirements, work instructions, user procedures and/or training materials for workflow technical design, business users, and IT support
Identify continuous process improvement opportunities and operationalize solutions
Provide insights and regular communication to leadership and stakeholders to ensure alignment and advise of progress, challenges, risks or needed changes
Gather information about system and data issues, respond to questions, communicate, and escalate for appropriate triage
Drive efficiencies through the use of Business Process Outsourcing
Support Training for internal and external audiences
Support/perform quality control testing and/or risk control objectives and assessments
Acts as a primary liaison between various IT and Business teams to gather requirements, analyze, evaluate, and document solutions while considering the functional, technical, security, performance, and data mapping specifications to effectively deliver changes and process improvements
Business to Technical Translator – Must be able to translate business requirements to technical user stories and have the ability to prioritize requirements to be implemented
Lead and develop functional business requirements for Underwriting workflow as well as other IT change requests as needed
Manage and provide oversight for system testing plans, test case development, participation, and communications for the Underwriting department
Proactively plan and communicate across various levels and teams to ensure operational effectiveness
Project Manage: Coordinate and lead cross-functional teams, including internal stakeholders, vendors, and external partners to ensure successful project delivery
Lead, direct, and troubleshoot process improvement solutions
Vendor management for the Underwriting Department
Utilize data analytics and tools to assist the Department to perform data driven deep dives to identify root causes of agent / product profit challenges
Assist the Department’s Change Management Lead to successfully drive change within the Department, utilizing the American Modern Change Management Toolkit
Perform root cause analysis regarding system, workflow, or data issues and triage problems/solutions
Directly support Underwriting leadership, including acting as a delegate for the Personal Lines Underwriting Director as needed
Lead and support risk and control objectives, document structure, and compliance objectives
Ensure operational alignment across workflows, teams, and leadership
Qualification
Required
5+ years underwriting or relevant experience
Bachelor's degree, preferably in business, math, finance or a related field, required
MS Office Suite applications
Strong command of Excel (including macros)
Project Management skills/Experience
Strong communication and presentation skills
Strong problem solving, diagnostic, and analytical abilities
MS Power BI
Excellent written and verbal communication skills
Critical thinking, analytics and time management skills required
Appian and MS PowerApps
Preferred
P&C insurance designations
CPCU or other industry coursework/designations, preferred
Six Sigma or other Project Management Training/Certification. Certifications or concentrated efforts in leadership, management and or training
Experience with data gathering, financial analytics, and trend identification, preferred
2+ years Underwriting Consultant-Operations Lead or equivalent role experience
Benefits
Two options for your health insurance plan (PPO or High Deductible)
Prescription drug coverage (included in your health insurance plan)
Vision and dental insurance plans
Short and Long Term Disability coverage
Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)
A robust 401k plan with up to a 5% employer match
A retirement savings plan that is 100% company funded
Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
Eligibility to receive a yearly bonus as a Munich Re employee
A variety of health and wellness programs provided at no cost
A hybrid environment that gives you a choice in where and how you get work done
A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
An on-site complimentary workout facility as well as walking trails on campus grounds
On-site wellness center complete with nurse practitioner
Financial assistance for adoptions and infertility treatment
Paid time off for eligible family care needs
Tuition assistance and educational achievement bonuses
Free parking
A corporate matching gifts program that further enhances your charitable donation
Paid time off to volunteer in your community
Company
American Modern Insurance Group
American Modern companies provide insurance solutions for customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andreas Kleiner
CEO & President
Shannon Lewandowski
Innovation and Digtal
Recent News
2025-12-16
2025-11-21
Company data provided by crunchbase