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NICOR Lighting · 1 day ago

Inside Sales Representative

Albuquerque, NM

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $50K/yr

NICOR LLC is a manufacturing company specializing in innovative lighting solutions. As a Full-Time Inside Sales Representative, you will support sales efforts and ensure customer satisfaction through effective communication and problem-solving.

ArchitectureElectronicsHome DecorLighting

Responsibilities

Communicate daily with the Sales Department regarding customer requests, inquiries, and order status updates

Utilize NICOR's Enterprise Resource System (SHIMS) to process orders and inquiries

Process customer orders, returns, and exchanges accurately and in a timely manner

Interpret customer requests to identify and address underlying business needs

Provide solutions to customer inquiries related to products, shipping, and accounts

Prepare and deliver accurate product pricing quotes for customer projects as required

Promote upselling opportunities: actively communicate, support, and drive adoption of sales promotions

Provide timely and effective follow-up on sales calls, customer inquiries, and orders

Maintain a high level of customer service and support by responding promptly and efficiently to Distributor Partners, Sales Agents, and end-users via phone, email, and other communication channels