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ICAT Logistics · 1 week ago

Director Account Receivable & Collections

Elkridge, MD

Full-time

Onsite

Director/Executive

$140K/yr - $150K/yr

8+ years exp

ICAT Logistics is seeking a Director Accounts Receivable & Collections to provide strategic and operational leadership over the company’s AR, credit, collections, and cash application functions. This role is responsible for optimizing cash flow, minimizing credit risk, and ensuring strong internal controls while collaborating with various departments to align customer experience with financial discipline.

LogisticsSupply Chain ManagementTransportation

Growth Opportunities

Responsibilities

Leadership & Team Development

Manage, mentor, and develop the AR team, including managers, supervisors, leads, and coordinators

Set department goals, monitor KPIs, and ensure alignment with company objectives

Foster a culture of accountability, continuous improvement, and collaboration

AR Operations & Controls

Set and execute the enterprise AR and collections strategy to improve cash flow, reduce DSO, and mitigate credit risk

Report to leadership on receivable trends, customer risk exposure, and working capital optimization

Translates business growth, customer mix, and contract complexity into scalable AR policies and operating models

AR Operations, Credit & Risk Management

Provide oversight of invoicing, collections, cash application, credit management, dispute resolution, and customer account reconciliation

Own AR aging strategy and collection prioritization to proactively manage past-due balances and customer exposure

Establish and enforce credit policies, approval authority, and risk mitigation practices in alignment with company risk tolerance

Ensure compliance with GAAP, tax regulations, and internal controls

Cross-Functional & Executive Partnership

Partner with Sales and Operations leadership to balance customer relationships with disciplined credit and collection practices

Collaborate with Treasury and FP&A on cash forecasting, liquidity planning, and working capital modeling

Act as escalation point for complex customer disputes, contractual issues, and high-risk accounts

Influence upstream processes (contracting, pricing, billing accuracy) to reduce downstream AR issues

Audit, Compliance & External Stakeholder Management

Serve as the primary AR liaison for internal and external audits, tax authorities, and financial institutions

Ensure audit readiness through strong documentation, controls, and compliance practices

Reporting, Analytics & Executive Insight

Oversee preparation of AR dashboards, metrics, and executive-level reporting

Analyze trends in DSO, bad debt, customer behavior, and billing accuracy to inform leadership decisions

Present findings and recommendations to senior leadership with a focus on financial impact and risk mitigation

Process Improvement, Systems & Automation

Lead AR transformation initiatives, including automation, system enhancements, and workflow optimization

Partner with IT and ERP administrators to improve system functionality, data integrity, and reporting capabilities

Drive scalable solutions that support growth while improving efficiency, accuracy, and cost control

Able to lead, plan, and control the integration of other ERP systems/data into core company systems/processes

Other duties as assigned

Qualification

Accounts ReceivableCredit ManagementERP SystemsAnalytical SkillsMicrosoft ExcelLeadership ExperienceCommunication SkillsOrganizational SkillsProblem-Solving SkillsTeam-Oriented