NEOGOV · 16 hours ago
Coordinator, Reception & Registration (Internal only)
Taylorsville Campus, UT
Full-time
Onsite
Entry Level
$46K/yr - $46K/yr
2+ years expSalt Lake Community College is Utah’s largest open-access college, and they are seeking a Coordinator for Reception & Registration. This role serves as the primary point of contact for the Office of the Registrar and Academic Records, providing exceptional customer service and support for admissions, registration, and student records while supervising part-time staff.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Train, supervise, and provide leadership for part-time staff to ensure consistent service quality
Monitor compliance with office policies and procedures and address staff performance concerns as needed
Foster a collaborative and supportive work environment that encourages professional growth and team cohesion
Schedule and delegate tasks effectively to ensure adequate coverage and operational efficiency
Serve as the first point of contact for in-person, phone, and email inquiries for students, staff or faculty
Provide guidance on college policies, procedures, and resources, including course enrollment, graduation requirements, and student appeals
Assist students with registration, transcript requests, transfer evaluation, registration, admissions, student records, and related services
Process student records and transactions, including enrollment verifications, transcripts, guest student registrations and other registration-related tasks
Maintain and update filing systems (electronic and paper), forms, inventory, mailing and databases
Research, resolve, and articulate complex student scenarios with professionalism and discretion
Research and review information on student database (i.e., Banner, Etrieve etc.)
Perform opening and closing procedures, including securing office facilities
Maintain the general cleanliness and organization of the front desk area
Build collaborative relationships with other college departments and external organizations
Represent the Office of the Registrar on college committees and at state or regional events
Participate in ongoing professional development and mandatory training
Support special projects
Other duties as assigned
Qualification
Required
Applicants must be authorized to work in the United States
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment
New employees must provide a valid Utah residential address within 30 days of their start date
Bachelor's degree OR an Associate's degree with at least 2 years of experience to meet the equivalent combination requirement
Trade off 1:1 in experience/education requirement
Part time related work experience may be considered on a prorated basis
Demonstrate expertise in student information systems
Excellent interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Supervise and train part-time staff
Provide exceptional customer service to students, faculty, staff, and visitors
Process student records and transactions
Maintain and update filing systems (electronic and paper), forms, inventory, mailing and databases
Research, resolve, and articulate complex student scenarios with professionalism and discretion
Perform opening and closing procedures, including securing office facilities
Maintain the general cleanliness and organization of the front desk area
Build collaborative relationships with other college departments and external organizations
Participate in ongoing professional development and mandatory training
Support special projects
Work effectively under pressure in a high volume, fast-paced office
Work with confidential material and sensitive matters with integrity, diplomacy and discretion
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds
Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds
Preferred
Prior experience in college student services or a similar environment
Familiarity with registration/scheduling tools
Benefits
Salt Lake Community College is a participating employer with Utah Retirement Systems (“URS”).
In addition to URS, SLCC offers several other retirement account options.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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