Apply on Employer Site

Cox Enterprises · 12 hours ago

Senior Salesforce Administrator

Atlanta GA

Full-time

Hybrid

Mid, Senior Level

$92K/yr - $154K/yr

4+ years exp

Cox Automotive is a leader in transforming the automotive experience through technology. They are seeking a Senior Salesforce Administrator to ensure the health and stability of their Salesforce platform while collaborating with product teams to deliver solutions that enhance user experience and support company growth.

AdvertisingBroadcastingDigital MediaTelecommunications

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Proactive platform maintenance including security reviews, release updates, health check, and org check

Maintaining a high level of data integrity, implementing rules and automation to manage Salesforce records, retention policies, and storage quotas

Supporting production issues, troubleshooting, resolving, and communicating updates with users

Developing and enforcing business and technical governance policies, procedures, and guidelines

Working in and across agile teams alongside software engineers to customize Salesforce using low/no-code approaches (e.g., flows, layouts, dashboards, etc.)

Contributing to a Business Continuity Plan and devising technical action items such as backup/restore strategy and monitoring Salesforce Trust site and platform logs

Developing and collaborating with the BI team on operational reports, dashboards, and analytics

User and license management including new user setup/deactivation, roles, profiles, permissions, public groups

Sandbox management and licensing

Identifying unused or underutilized platform features

Configuring and maintaining integrations with other internal or third-party applications

Developing automation scripts as applicable

Writing technical documentation

Support stakeholders and customers by researching/resolving production incidents or participating in org wide incidents commands

Implement and maintain AI-powered infrastructure monitoring and automation systems

Respond to and validate AI-generated infrastructure alerts and recommendations

Design automated workflows for routine system administration tasks

Ensure AI systems operate within security and compliance requirement

Lead organization-wide AI infrastructure automation initiatives

Develop standards and best practices for AI-enhanced systems administration

Qualification

Salesforce AdministratorService CloudSalesforce implementationSalesforce developmentAgile deliveryChange managementUser supportCollaboration with stakeholdersCommunicationTechnical documentation

Required

Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 16 years' experience in a related field

3+ years of hands-on Salesforce Administrator experience with Service Cloud

1+ years of hands-on Field Service Administrator experience

Experience delivering and maintaining high-scale Salesforce implementations for critical business operations

Certified Salesforce Administrator

Fundamental understanding of Salesforce development features such as Apex and Lightning Web Components

Strong communications skills, adaptable to multiple levels of technical and business stakeholders

Experience in an agile delivery environment

Experience with change management and governance

Preferred

Certified Salesforce Administrator

Additional certificates, such as Advanced Admin or Admin Super Set

Salesforce development background

DevOps/release management experience; release tools such as GitHub Actions

Benefits

Flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations

Seven paid holidays throughout the calendar year

Up to 160 hours of paid wellness annually for their own wellness or that of family members

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Health care insurance (medical, dental, vision)

Retirement planning (401(k))

Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Company

Cox Enterprises

Glassdoor4.6

Cox Enterprises is a communications, media, and automotive services company.

Founded in 1898

Atlanta, Georgia, USA

10001+ employees

http://coxenterprises.com

H1B Sponsorship

Cox Enterprises has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (7)

2021 (1)

2020 (3)