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Southern Orthodontic Partners · 18 hours ago

Practice Manager

Osseo, MN

Full-time

Onsite

Mid, Senior Level

1+ years exp

Southern Orthodontic Partners is seeking a Practice Manager to collaborate with the Director of Operations in making operational decisions for their partner practice. This role involves managing practice culture, office organization, team member accountability, and ensuring excellent patient service.

Health CareHospital

Responsibilities

Own and drive practice culture as a Leader to influence Team Member motivation (Mission, Vision, Values)

Maintain the organization of the office (protocols, calendars, e-mails, agendas, etc.)

Perform as a first line Treatment Coordinator, Scheduling Coordinator, or Financial Coordinator when needed

Assist in Marketing collaboration, organization, and execution

Manage and own bonus tracking and practice and team member KPIs

Assist with Doctor Schedule Templating and Team Member scheduling

Manage Team Member Payroll (Timesheet edits, bonuses, reimbursements, etc.)

Manage Team Member Accountability collaborating with Human Resources (connection, discipline, time off, attendance, etc.)

Manage Team Member hiring, termination, reviews, goal setting, recruiting with Director of Ops

Track all licensure and certification updates

Manage communications with Vendors/Third Parties (statement/invoice correspondence, oversee inventory control)

Ensure compliance with payer and reimbursement policies

Manage invoice payment/receipt with CTS collaboration

Deliver excellent patient service and care (concerns, reviews, etc.)

Own training new Team Members and development/implementation of training manuals/plans

Conduct Audits (patient charts, in/out-bound calls/texts/emails, A/R, team trackers, etc.)

Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position. Duties and responsibilities may change with or without notice

Qualification

Orthodontic practice knowledgeP&L analysisLeadership skillsTeam buildingCommunication skillsManagement experienceDental environment experienceProblem-solving