Rogue Credit Union · 1 day ago
Teller/Member Service Representative
South Medford Branch, Medford, OR, US
Full-time
Onsite
Entry Level
$18.88/hr - $23.60/hr
1+ years expRogue Credit Union is a member-owned, not-for-profit financial cooperative headquartered in southern Oregon. The role combines responsibilities of a Teller and a Member Service Representative, focusing on processing financial transactions and identifying members' financial needs to suggest appropriate products and services.
BankingCreditDebit CardsFinancial ServicesInsurance
Responsibilities
Assists members with all of their membership and account needs including but not limited to deposits, withdrawals, loan payments, money orders, travelers’ checks, transfers, etc. as directed
Processes closed accounts, opens new memberships, Certificates, IRA's, Trust Accounts, consumer loans and other account maintenance to existing and new memberships
Accurately maintains and balances cash drawer and daily transactions, promotes a needs-based sales culture by effectively cross selling credit union products and services to meet each member's needs
Assists new/existing members with their membership and account needs
Opens/closes memberships
Interviews members to determine their needs, suggests appropriate products and services, and opens deposit and savings accounts, certificates, IRA's, Trust Accounts, etc
Takes consumer loan applications and works with related support departments to best serve the members
Prepares related files/member documents, maintaining member confidentiality
Works to build the most loyal members in the nation
Promptly responds to members requests, questions, and concerns by finding the appropriate solution
Collaborates and assists with other departments/branches to maintain unsurpassed service across all areas of the Credit Union
Proactively performs other duties as needed or assigned
Assists with specific branch opening and closing duties
Qualification
Required
One year to three years of similar or related experience
A high school education or GED
Courtesy, tact, and diplomacy are essential elements of the job
Excellent communications skills- verbal, written and listening
Needs based sales and referral ability
Good organizational and time management skills with the ability to work under occasional pressure
Good eye for detail/quality
Good team player
Strong computer and 10-key calculator skills
Some lifting required (up to 30 pounds), continuous sitting, occasional standing and occasional walking
Finger dexterity while using computer
Occasional talking and hearing in person and on the telephone
Continuous clarity of vision at 20 inches or less and continuous clarity of vision at 20 feet or more
Normal workday with occasional overtime
Will require working Saturdays and a rotating, flexible schedule
Exposed to potentially hazardous conditions, i.e., robbery
Travel to other Rogue Credit Union regions may be required
Company
Rogue Credit Union
Rogue Credit Union provides banking services such as savings, checking, loans, investment, credit and debit cards and insurance services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Stephenson
President/CEO
Blake Thurman
Chief Financial Officer
Recent News
2025-08-14
FF News | Fintech Finance
2025-01-29
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