Comcast · 2 days ago
BI Systems Support Engineer (Eng1)
Comcast is a Fortune 30 global media and technology company seeking a BI Systems Support Engineer (Eng1) to assist with the administration, maintenance, and optimization of business intelligence platforms. The role involves working closely with analysts and data engineers to ensure high performance and usability of Tableau and Power BI environments.
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Responsibilities
Assist in managing and maintaining Tableau Server/Tableau Cloud environments
Support administration of Power BI Workspaces, Gateways, and Service settings
Monitor data refreshes, extracts, and automated report jobs
Troubleshoot environment issues such as failed refreshes, slow dashboards, or access problems
Manage user accounts, groups, roles, and permissions for both BI platforms
Maintain governance and security standards to ensure proper data access and compliance
Support onboarding and basic training for new users
Provide user support and resolve BI tool-related issues across the organization
Collaborate with cross-functional teams to support business reporting needs
Contribute to knowledge base articles, training materials, and process documentation
Perform other BI platform administration tasks as needed
Reviews, writes and edits codes. Conducts analysis to determine integration needs
Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects
Applies full use and application of engineering methodologies related to area of engineering specialty
Displays knowledge of engineering concepts and skills and knowledge of their application in the area of specified engineering specialty
Displays knowledge of and ability to apply, process design and redesign skills
Consistent exercise of independent judgment and discretion in matters of significance
Other duties and responsibilities as assigned
Qualification
Required
Familiarity with Tableau Desktop/Server or Power BI Desktop/Service
Understanding of SQL and relational databases
Basic knowledge of data visualization concepts and best practices
Strong problem-solving and troubleshooting skills
Ability to communicate technical issues clearly to non-technical users
Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
0-2 Years of relevant work experience
Preferred
Exposure to ETL tools or data preparation (Tableau Prep, Power Query, etc.)
Experience with cloud platforms (Azure, AWS)
Basic scripting knowledge (Python, PowerShell)
Understanding of BI governance and security roles
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Recent News
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