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Citizens · 2 days ago

Deposit Fees Strategy Sr Partner

One Citizens Bank Way, Johnston, RI, 02919, US

Full-time

Hybrid

Senior Level

$155K/yr - $225K/yr

7+ years exp

Citizens is a leading bank in the United States, and they are seeking a Deposit Fees Strategy Sr Partner to manage and optimize their deposit fee structures. The role involves analyzing market dynamics, collaborating with cross-functional teams, and driving revenue growth while ensuring customer satisfaction.

BankingCredit CardsFinancial ServicesFinTechRetail

H1B Sponsor Likely

Responsibilities

Identify opportunities to optimize pricing and ancillary fee revenues while maintaining customer loyalty and satisfaction

Monitor industry trends and regulatory changes to ensure the competitiveness and compliance of fee strategies

Conduct in-depth market research to understand customer preferences, competitor offerings, and pricing trends

Optimize fee structures to balance revenue generation with market competitiveness, customer needs, and regulatory requirements

Manage and optimize policies and tools that facilitate fee decisions by customer-facing colleagues for individual customers, working with Technology and the users of these tools

Use data analytics to identify gaps and opportunities within the customer base to optimize fee revenue

Provide actionable recommendations based on insights to senior leadership

Manage Overdraft Line of Credit product end-to-end, including origination, servicing and pricing as well as the customer experience

Partner with marketing, product management, operations, Retail and IT teams to execute strategic initiatives and product enhancements

Work closely with compliance and legal teams to ensure adherence to regulatory requirements

Align with cross-functional teams to enhance service delivery and reduce friction in fee-related processes and experiences

Work with Credit Risk partners on the optimization of overdraft decisions and the balance between revenue generation and credit losses

Prepare and present regular performance reports, including recommendations for improvement, to senior stakeholders

Drive continuous improvement initiatives to enhance product and fee performance

Qualification

Deposit product strategyData analyticsFee structure managementFinancial modeling toolsBanking operations knowledgeAnalytical skillsStakeholder managementMulti-priority managementProblem-solving skillsCustomer experience focusCommunication skills

Required

Bachelor's degree in Business Administration, Finance, Economics, or related field

7+ years of experience in deposit and fee product strategy, pricing, or portfolio management

Proven experience in managing fee structures or payment systems

Strong understanding of banking operations, regulatory requirements, and revenue management

Strategic thinker with strong analytical and problem-solving skills

Strong focus on the customer experience

Proficiency in data analytics and financial modeling tools

Deep knowledge of fee structures and customer behavior

Excellent communication and stakeholder management skills

Ability to manage multiple priorities and deliver results in a fast-paced environment

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of very local and state jurisdiction in the United States

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees

https://www.citizensbank.com/

H1B Sponsorship

Citizens has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2020 (1)