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Raymond James · 1 day ago

Senior Branch Operations Manager

Auburn Hills, Michigan - United States

Full-time

Onsite

Mid, Senior Level

4+ years exp

Raymond James is a financial services firm seeking a Senior Branch Operations Manager to oversee branch operations and ensure efficient workflow. The role involves coordinating with home office personnel, managing branch staff, and handling operational functions to maintain compliance and efficiency.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Performs back-up for all operational functions as required by workloads and absences

Works directly with home office personnel to coordinate branch-home office workflow

Completes self-audit of branch procedures

Assists Branch Manager with confidential matters and compliance visits and replies

Assists Branch Manager with controlling expenses and operating at peak efficiencies

Oversees ordering of supplies, purchase orders and postage usage

Maintains accounting of branch petty cash

May review branch invoices and operating statements

Researches and resolves complex problems relating to client accounts and inquiries

Assists Branch Manager in disseminating information at regular branch meetings

Coordinate rent, facility, office maintenance and cleaning/security issues

Recruits, selects, orients, trains and supervises branch operations associates

In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files

Reviews daily work of operations associates; Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow

Ensures daily staffing levels and cross-training is adequate

Coordinates registrations, continuing education, licensing, etc. of branch personnel

Performs other duties and responsibilities as assigned. May perform some Branch Manager duties

Qualification

Financial services experienceOperational managementSupervisory experienceSecurities licensesBachelor's degreePerformance managementClient account resolutionTeam collaboration

Required

Bachelor's degree and four years' experience in the financial services industry, preferably including related operational management and supervisory experience

An equivalent combination of experience, education and/or training as approved by Human Resources

SIE required provided that an exemption or grandfathering cannot be applied

Series 7, 9 & 10

Series 63, 65 and/or 66 as required by state

Ability to obtain additional securities and advisory state registrations if required by state

Bachelor's: Accounting, Bachelor's: Business Administration, Bachelor's: Finance, High School (HS) (Required)

General Experience - 3 to 6 years, Manager Experience - 3 to 6 years

s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA)

s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA)

Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)