T and T Consulting Services, Inc. ยท 11 hours ago
After Action Report Administrator
DHS FLETC, Brunswick, GA, US
Full-time
Hybrid
Mid LevelT and T Consulting Services, Inc. is seeking an After Action Report Administrator to support the Federal Law Enforcement Training Centers (FLETC) mission. The role involves managing the AAR system environment, ensuring stable operations, and providing technical support for AAR-related applications and systems.
ConsultingInformation TechnologySoftware
Responsibilities
Administer and manage the AAR system environment used for training review and playback, ensuring stable operations aligned to mission requirements
Support installation, testing, upgrades, and troubleshooting of server and systems applications, tools, and services that underpin AAR operations, including supporting software and operational dependencies
Provide on-site and remote technical support for AAR system administration and operational issues, ensuring rapid restoration when training is impacted
Ensure reported issues are documented in tickets with clear resolution steps, and test alternative pathways to restore functionality when initial fixes fail
Implement and maintain hardening and security best practices for AAR-related server applications and tools, including documenting and processing exceptions or waivers when required with appropriate stakeholders
Coordinate camera system and IP camera operational dependencies that feed AAR workflows, including installation, upgrade, troubleshooting, inventory practices, and refresh cycle considerations
Support dashboarding or reporting needs tied to training leadership visibility, where AAR-related systems generate operational status or usage reporting
Coordinate with vendors and external contractors when specialized support is required, ensuring troubleshooting and installation activities are executed with proper site coordination and follow-through
Qualification
Required
Certified in the administration and management of the Milestone XProtect AAR system or equivalent AAR system, or equivalent creditable and verifiable experience with a Milestone XProtect AAR system
Hands-on experience administering AAR environments that support capture, review, playback, and operational sustainment
Strong troubleshooting skills across application and server-side dependencies that affect AAR availability and performance
Ability to document issues and resolutions clearly, supporting repeatability and operational continuity
Ability to support on-site troubleshooting and coordinate with training stakeholders during outages or degraded performance
Preferred
Experience supporting AAR in training-mission environments where downtime immediately impacts scheduled instruction
Familiarity with IP camera systems, recording systems, and operational workflows that feed AAR capture and review
Experience supporting security hardening and baseline configuration practices for the servers and applications that support AAR
Benefits
Health
Dental
Vision
Life insurance coverage
401(k) plan
Training programs
Accrued paid time off (PTO)
Performance based monthly & quarterly awards
Paid holidays
Customer kudo rewards
Company
T and T Consulting Services, Inc.
T and T Consulting Services, Inc.
Founded in 2004
51-200 employees
H1B Sponsorship
T and T Consulting Services, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (2)
2022 (6)
2021 (3)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Sophia Tong
CEO
Gene H.
Chief Information Officer
Recent News
Washington Business Journal
2025-01-10
2024-11-27
Company data provided by crunchbase