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Learning Care Group · 1 day ago

Sr Director, HR Operations

21333 Haggerty Rd, Novi, MI, 48375, US

Full-time

Onsite

Director/Executive

$185K/yr - $200K/yr

8+ years exp

Learning Care Group is a leader in the education sector, and they are seeking a Sr Director of HR Operations to drive innovation and operational excellence across the HR function. This role involves overseeing HR compliance, system optimization, and leading cross-functional partnerships to ensure exceptional service delivery and employee experience.

E-LearningEdTechEducation

Responsibilities

Provide strategic oversight of the HR technology landscape and employee data governance, ensuring system security, regulatory compliance, and end-to-end lifecycle management of electronic records, including privacy controls, access management, retention standards, and audit readiness, while partnering cross-functionally to align technology strategy with business objectives and enterprise data architecture

Drive optimization of HR systems and digital tools by leveraging automation, integrations, analytics, and emerging technologies to enable scalable, efficient, and user-centric HR operations

Serve as owner for HR system implementations, upgrades, and enhancements, ensuring strong project management, change management, and user adoption

Lead enterprise change management strategies by developing communication, training, and stakeholder engagement plans that ensure successful adoption of new systems, processes, and organizational changes

Establish and manage a cohesive HR vendor ecosystem, including contract negotiations, SLA governance, performance scorecards, and facilitation of Quarterly Business Reviews (QBRs)

Develop and manage the HR operating budget across all departments, ensuring accurate forecasting, strong financial discipline, and optimization of vendor and technology investments

Provide enterprise-level governance and central coordination of the HR project portfolio, ensuring alignment with organizational priorities, managing dependencies and resources, maintaining project roadmaps, and delivering initiatives on time and within budget in partnership with EPMO

Oversee and facilitate strategic guidance of all HR compliance programs, including background checks, I-9 processing, unemployment claims, notice of pay, and annual EEO-1 filings, ensuring regulatory adherence and audit readiness

Champion and continuously evolve the HR Shared Services delivery model, driving increased efficiency, centralization, and scalability while ensuring exceptional service, operational excellence, and alignment with organizational goals and HR strategy

Lead HR operational support for mergers and acquisitions, partnering with HR, Operations, EPMO, IT, and business leaders to ensure seamless onboarding and successful workforce transitions

Deliver HR reporting and analytics through dashboards and scorecards, leveraging OTBI, ServiceNow, PowerBI, and other tools to track KPIs, trends, and operational performance while translating insights into strategic recommendations that inform leadership decision-making and workforce planning

Qualification

HR technology oversightHR system optimizationChange managementHR project managementOracle HCM CloudWorkforce management solutionsFinancial managementConsulting skillsCustomer service skillsEffective communicationTime managementOrganizational skills

Required

Bachelor's degree in Human Resources, Business Management, or related field required

5+ years' leading cross-functional teams

8+ years' experience in Human Resources, Operations, Business, or related field required

Demonstrated experience working with Oracle HCM Cloud or comparable enterprise HRIS platforms

Experience leveraging workforce management solutions such as time and attendance, scheduling, and labor optimization tools

Strong foundation in change management principles and best practices

Demonstrated experience leading enterprise HR project portfolios

Effective and proven consulting and customer service skills with both internal and external customers

Capable of working with frequent interruptions and changing priorities

Effective communication skills, written, verbal, and interpersonal

Proficient in time management, organizational skills, and the ability to meet established deadlines

Preferred

SHRM-CP/PHR certification preferred

Benefits

Employees are eligible for a variety of health and welfare benefits based on their Full-time or Part-time status on their date of hire, which include medical, dental, vision, healthcare & dependent care flexible spending accounts (FSAs), life insurance, disability, accident, critical illness, hospital indemnity, pre-paid legal, pet insurance and identity theft protection.

Employees are eligible to participate in our 401(k) retirement plan after 30 days of employment. Participating employees are also eligible to receive a company provided match on their elective deferrals once they reach 1 year of employment with the company.

Education assistance including tuition reimbursement

Childcare discount available to all employees

Corporate partner Discounts

This position is eligible for paid time off. All Corporate employees are enrolled in our Flexible Paid Time Off (PTO) plan. This plan allows for flexibility and discretion between employees and managers in taking time off - with no set accrual for vacation or sick time. Employees can use Flexible PTO for any reason and is compliant with the Colorado Healthy Families Work Act.