Philly's Best Steak Company · 1 week ago
Sales Operations Analyst
Yeadon, PA
Full-time
Onsite
Entry, Mid LevelPhilly’s Best Steak Company is a leading Philadelphia-area meat processing facility and protein manufacturer specializing in high-quality Philly-style steak products. The Sales Operations Analyst plays a key support role within the Sales organization, responsible for pricing governance, trade program validation, sales analytics, and ensuring adherence to established pricing and trade standards.
Food and BeveragePackaging ServicesService IndustryWholesale
Responsibilities
Maintain centralized visibility and governance of customer pricing, trade agreements, and commercial programs to ensure alignment with approved terms and margin objectives
Validate billbacks, deductions, and trade claims against approved agreements prior to Finance posting credits
Proactively identify pricing discrepancies, expired programs, unauthorized deductions, and sources of margin leakage, and escalate for resolution
Support trade spend tracking and assist Sales Leadership with program effectiveness and ROI analysis
Provide documentation and validation support to Finance for issue resolution (no posting or payment execution)
Compile and analyze sales forecasts versus actuals, including variance analysis by customer, distributor, and product
Produce recurring and ad hoc sales reports related to volume, pricing compliance, and margin exposure for Sales Leadership review
Support pipeline visibility and forecast accuracy for Sales Leadership
Validate distributor and broker data for accuracy and alignment with internal expectations
Assist with preparation of sales presentations, summaries, and leadership reporting
Support the CRM platform as a critical commercial visibility tool by ensuring data accuracy, consistency, and disciplined usage aligned with Sales Operations standards
Develop and maintain CRM-based dashboards and reports supporting pipeline visibility, pricing transparency, trade program awareness, and forecast accuracy
Reinforce data discipline by monitoring completeness and quality of CRM inputs, identifying gaps, and supporting corrective action
Reduce reliance on manual reporting by strengthening CRM-driven insights and alignment with ERP data, in partnership with IT
Support CRM adoption across the Sales organization by reinforcing defined usage standards, workflows, and reporting expectations
Assist with user training, onboarding, and ongoing reinforcement to ensure CRM usage supports forecast accuracy, pricing discipline, and leadership visibility
Document and maintain CRM-related SOPs and process guidance in alignment with Sales Operations and commercial governance objectives
Act as a functional liaison between Sales users and IT, translating business needs into clearly defined reporting or enhancement requests
Partner with Sales, Customer Service, Finance, and IT to ensure accurate and timely flow of commercial data
Support order-to-cash visibility by validating pricing and program alignment (without executing order processing)
Assist with broker and distributor alignment by ensuring clarity of pricing programs and reporting expectations
Help define, document, and maintain SOPs related to pricing, trade programs, and sales reporting to ensure consistency and clarity
Manage and maintain customer-facing product data within Syndigo (GDSN Data Pool), ensuring accurate, timely, and compliant product information is published in coordination with Sales, Customer Service, and Operations
Perform other related duties in support of Sales Operations, commercial governance, cross-functional coordination, and analytical support, as assigned
Qualification
Required
Experience in sales operations or analytics roles
Strong analytical skills with the ability to compile and analyze sales forecasts versus actuals
Proficiency in CRM platforms and data management
Ability to produce recurring and ad hoc sales reports
Experience in pricing governance and trade program validation
Strong communication skills for cross-functional coordination
Detail-oriented with a focus on data accuracy and integrity
Ability to support user training and onboarding for CRM systems
Experience in developing and maintaining dashboards and reports
Ability to document and maintain standard operating procedures (SOPs)
Preferred
Experience in the food or meat processing industry
Familiarity with ERP systems
Knowledge of trade spend tracking and ROI analysis
Experience in managing customer-facing product data
Ability to act as a liaison between business and IT
Company
Philly's Best Steak Company
Founded in 1995 by brothers in law, Odysseas and Stathis, Philly’s Best Steak Company has been a leader in quality cheesesteak meat from the beginning.
Founded in 1995
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Zafeiris Akranis
President
Company data provided by crunchbase