U.S. Bank · 2 months ago
Consumer & Business Banking Risk - Customer Remediation Quality Control Data Analyst
Cincinnati, OH
Full-time
Hybrid
Senior Level
$105K/yr - $124K/yr
7+ years expU.S. Bank is committed to helping customers and businesses make better financial decisions. The Customer Remediation Data Analyst will participate in quality control, research, data compilation, and analysis to ensure compliance with the bank’s Customer Remediation Policy.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Customer Remediation Support: The CBB Risk Data Team supports issue and business line management with research, data analysis, documentation and execution
Credible Challenge: The CBB Risk Data Team accepts ownership of the data used within all CBB customer remediation events. This includes confirmation to front line systems for any data created internally or obtained from an external source and verification of any component required during validation
Maintain awareness of bank, regulatory, and industry changes and trends
Responsibilities may also include contributing to CBB Risk Data Team projects or project implementation
Perform other duties as assigned
Qualification
Required
Seven to ten years of applicable experience
Bachelor's degree or equivalent work experience
Preferred
Five years of experience with bank systems
Five years in a reporting, analytics, or technology environment
Strong problem-solving, process facilitation, project management, and analytical skills
Excellent interpersonal, written, and verbal communication skills
Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact CBB
Advanced understanding of CBB products, services, systems, and associated risks/controls, as well as supporting operational functions
SQL/SAS coding experience
Python experience
Advanced Excel computer skills and database knowledge
Experience with SharePoint or TEAMS
Comfortable working in a team environment with layers of required review/approval
Ability to work in a fast-paced environment with large workloads
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Daniel Crozier
Senior Vice President Operations
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase