Marsh · 2 days ago
Oliver Wyman - Senior Human Capital Business Partner - New York
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$165K/yr - $225K/yr
10+ years expOliver Wyman is a global leader in management consulting, seeking a Senior Human Capital Business Partner for the Americas region. This role focuses on driving the human capital agenda, partner performance management, talent development, and leadership enablement to support sustainable business growth and a high-performance culture.
ConsultingInsuranceRisk Management
Responsibilities
Translate business needs into tailored human capital and performance strategies that enable sustainable growth and competitive advantage
Build trusted relationships across the Americas region to foster a consistent and collaborative approach to partner engagement and performance
Serve as a trusted advisor to leadership, practice leaders and HC partners on complex employee relations issues and emerging workforce trends, offering insights and counsel
Collaborate cross-functionally with Compliance, Inclusion & Culture and other cross-functional teams including Marsh McLennan’s COEs to integrate employee relations strategies with broader organizational goals and initiatives
Build and nurture strong working relationships across the Americas region to promote and ensure a consistent, collaborative approach to employee engagement and conflict prevention
Drive commercial effectiveness reviews and performance interventions, managing Partner watchlists, mutual departure discussions, and Focused Development Plans (FDPs) with rigor and sensitivity
Coach and guide Partners and senior leaders on driving accountability, managing underperformance, and facilitating career progression discussions
Support the end-to-end partner performance management process including objective setting, performance reviews and calibration, feedback, and development planning aligned with business objectives
Advise leadership in managing Partner exits and retirement pathways, ensuring smooth transitions aligned with firm strategy and culture
Develop and maintain performance metrics and dashboards to monitor partner effectiveness and inform leadership decisions
Provide guidance on complex employee relations issues related to Partners, supporting fair and compliant resolution processes that support business objectives and are compliant with Marsh McLennan’s policies and colleague expectations
Lead or support investigations and conflict resolution involving Partners, ensuring adherence to organizational policies and legal requirements
Advise leadership on disciplinary actions, risk mitigation, and workforce compliance as it pertains to Partner-level matters
Guide performance management processes such as disciplinary actions, performance improvement plans, and separations to ensure fairness and reduce organizational risk
Provide coaching, guidance, and training to managers and HR teams on employee relations topics
Foster an inclusive, transparent, and high-trust culture among Partners and business leaders through targeted culture and change initiatives in partnership with the Americas OpCo and HC leaders
Lead change management efforts that impact Partners and senior leadership, supporting organizational transformation and strategic objectives
Partner with Inclusion & Culture teams to embed equity and belonging principles into leadership and partner performance frameworks
Analyze partner performance data, workforce trends, and engagement indicators to anticipate challenges and recommend proactive interventions
Prepare and present data-driven reports and insights to senior leadership to support evidence-based talent decisions
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Industrial/Organizational Psychology, or related field; Master's or Law degree a plus
10+ years of progressive employee relations, talent management, organizational effectiveness or human capital/resources experience, ideally within professional services or management consulting environments
Strong business acumen and ability to align employee relations strategies with organizational performance goals in a management consulting firm
Demonstrated ability to balance shifting work demands in a challenging environment while satisfying numerous stakeholders
Proven track record of advising leaders and managing complex employee relations issues including investigations, disciplinary actions and grievances
Strong consensus builder across multiple business areas with exceptional communication skills
Excellent interpersonal, communication, negotiation, and conflict resolution skills
Preferred
HR certifications such as SHRM-SCP, SHRM-CP, or equivalent
Experience in highly matrixed organizations with complex workforce dynamics
Critical thinker with a proactive mindset, customer focus, and ability to navigate ambiguity
Demonstrated ability to support cultural change and foster an inclusive workplace environment
Able to influence others and build strong, collaborative relationships and networks
Proactive, adaptable, and critical thinker with a strong client focus and results orientation
Garner internal respect based on an open, collaborative, consultative demeanor and a results-oriented approach
Skilled professional with strong business acumen and partnership capabilities
Able to learn and adapt quickly to changing business needs
Open-minded, viewing change as an opportunity rather than a challenge
Possessing a strong client focus and sense of urgency
Able to work fully independently while also being part of the broader, highly collaborative Human Capital team
Benefits
Health and welfare benefits
Tuition assistance
401K savings and other retirement programs
Employee assistance programs
Company
Marsh
Marsh provides insurance brokering and risk management services for enterprises.
10001+ employees
H1B Sponsorship
Marsh has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (30)
2023 (39)
2022 (70)
2021 (34)
2020 (38)
Funding
Current Stage
Late StageTotal Funding
$0.21M2022-07-01Series Unknown· $0.21M
Leadership Team
L
Levee Brooks
Chief Operating Officer, North America
David Liston
US and Canada Chief Commercial Officer
Recent News
Insurance News in the United States
2025-12-13
2025-12-06
Company data provided by crunchbase