Chubb · 1 day ago
Leader of Claims Digital Platforms
Exchange Place Centre, 9th Floor, Jersey City, NJ, 07302, US
Full-time
Onsite
Senior Level, Lead/Staff
$191K/yr - $258K/yr
10+ years expChubb is a world leader in insurance, providing various insurance products globally. In this role, you will lead the planning, solution design, and software development for Chubb’s digital claims platform, ensuring alignment with business objectives and driving continuous innovation.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Own the platform vision and strategic direction, ensuring alignment with business objectives and delivering measurable value to stakeholders
Develop and maintain the platform roadmap, balancing feature delivery, enhancements, and technical improvements to drive continuous innovation
Guide development teams setting code standards and ensuring best practices are integrated in software engineering
Plan and oversee project timelines, resource allocation and deliverables for platform enhancements and new features
Manage integration with internal systems (e.g., policy, billing, CTM) and external partners (vendors, third-party data sources)
Evaluate and implement emerging technologies (AI, automation, cloud, APIs) to improve claims processing efficiency
Ensure platform meets all regulatory, data privacy and cybersecurity standards
Lead successful delivery of enhancements and new product introductions in cooperation with all internal partners
Lead troubleshooting and resolution of platform issues, ensuring minimal business disruption
Partner with the business product owners, enterprise architects and other product team members to document and groom product features, user stories, and acceptance criteria in an agile development environment
Work with technical experts to support and ensure that the technical design aligns with business needs, and ensure compliance with enterprise IT policies, best practices, standards and processes
Manage day-to-day activities of global teams through effective communication within the team, externally with other teams, business customers and senior leaders
Qualification
Required
10+ years of proven work experience design and implementation of Claims platform solutions
Strong background in software engineering, cloud platforms (AWS, Azure, GCP), APIs, microservices, and data management
Knowledge graphs and semantic technologies: Neo4j, Amazon Neptune, GraphDB, ontologies, semantic data modeling, graph query languages (Cypher, SPARQL, Gremlin)
AI/ML platforms: Azure OpenAI, AWS Bedrock, Google Vertex AI, Anthropic Claude API, and MLOps practices
Strong understanding of claims processes, regulatory requirements, and industry standards
Proven experience leading technical teams and managing cross-functional projects
Experience with JIRA, Service Now, Clarity and Azure DevOps
Bachelor's and/or Master's degree in a technical or related discipline required
Benefits
Discretionary annual incentive program
Comprehensive benefits package
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
H1B Sponsorship
Chubb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
2026-01-08
2025-12-30
Company data provided by crunchbase